For all maintenance requirements phone 8201 2733 or submit a BEIMS request.

A nominated staff member in each building has access to 'BEIMS' for reporting problems, faults and requests. Contact your School/Administration office to report faults.

Maintenance is responsible for:

  • maintenance and repair of site services, utilities and buildings, including electrical, gas, water, sewer and stormwater, roads and carparks, plant and machinery (lifts, boilers, air-conditioners etc.), physical security, general building fabric and fittings
  • maintenance and care of all horticultural plantings, lawns, sports fields and pathways, and litter and graffiti removal
  • minor new work requested and paid for by University sections
  • the University's  Asbestos Register (XLSX 2MB) (last modified 25/Nov/2016)  

FAULT REPORTING
All maintenance problems, faults or requests must be registered through the web based 'BEIMS' system. A nominated staff member in each building has access to 'BEIMS' for reporting problems, faults and requests. Contact your School/Administration office to report faults.

When reporting problems provide the exact location (including building and room numbers), a brief description and a contact name and number. Most reports are dealt with within 48 hours, with matters of safety and security given priority.

The Maintenance office is located on the corner of Ring Road and Physical Sciences Road and is open from 7am to 5pm.

If an urgent problem arises out of hours, contact Security on 8201 2880.

For other enquires relating to IT hardware and infrastructure:

Audio / visual equipment Theatre Technical Support Tel 12345 - option 1
Computer repairs Desktop Computer Helpline Tel 12345 - option 2
Telephones Telephone Helpdesk Tel 12345 - option 3
Vehicle repairs / maintenance Transport Office. Tel 12733 - option 3
General cleaning Services Manager Tel 12733 - option 4
Light globe replacements Services Tel 12733 - option 5
Office machinery repairs Manufacturer or supplier