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Graduate Profile - Accounting
Do you know what your first few weeks of work are going to be like? Here are some
comments and advice from one of our Commerce graduates now working in one of the
'Big 5' Chartered Accounting firms. She has a graduate position in the Audit Department.
What did you do in your first week of work?
I visited a client, an advertising agency, for the week with a senior and
a manager. There were only three of us because it was a relatively small job.
I was given cash payments and cash receipts, which meant I had to choose twenty
four different transactions throughout that year and then trace them through
to the invoice, the balance sheet and the bank deposit slip. The same applied
with cash payments. My whole week was occupied with working for that client.
Somebody else who was a graduate, however, spent that week in the office. It
just depended on whether everyone had jobs or not. You might have a week of
work and then no work for two weeks. Even though I was able to visit a client
in my first week it does not necessarily mean that all graduates were out in
their first week.
Was it what you expected?
I
had no idea what to expect. I understood that I would be visiting a client and
doing some work but no one ever explained to me what actually happened when a
client was visited, so I had no expectations at all.
What do you do when you do not know something?
I ask one of the managers. Generally
you are given what we call a PDM, a Personal Development Manager, although they
probably call it something else at other firms. When you visit a client you
are generally placed in the same room as the other auditors in your group so
it is not a problem to ask questions.I often find that it is easier to ask someone
who is a year above me than going to one of the mangers. A lot of my work comes
from one of my colleagues who is just above me so I feel comfortable asking
them questions, especially since they went through it the year before. Often
they know exactly what I am talking about as they had the same questions when
they were a graduate.
What advice do you have for graduates in their first week of work?
Obviously you cannot choose the clients you go to. I would suggest, however,
that you volunteer for as many jobs as possible. That is, not only the jobs
where you go to a client but also those where you stay in the office. That way
you can get an idea of the different things that happen in the office, where
everything is and how it is filed. Once the managers realise that you know what
to do on the computer or about the filing they will keep coming back to you
and asking you as they know you know how to do it. For example, in my second
week I had nothing to do. We were given a few training manuals to do on the
computer as a self help way of learning how to do e-mail and software programs.
I went ahead and did all of the manuals that we were required to do and then
did several extra and kept asking for more. This then meant that later when
the other graduates were having problems I knew how to do it. It was not long
until the managers realised this and now they ask me to do more things and give
me more information and I can discuss it with them. One of audits’ downfalls
is that it has a quiet time during the year from about February until June where
there is little work and graduates tend to be stuck in the office without much
to do. It is because of this that I volunteered to help out in another section.
It was not particularly interesting work to do but it did give me an opportunity
to work out the filing system. The managers then asked me to do things, instead
of the other graduates as they had no idea how things work and where things
were stored.
What are some of the pitfalls graduates should try to avoid?
One of the major pitfalls would have to be not asking questions straight away
or clarifying when someone explains something to you. Unfortunately the mangers
sometimes assume that you know certain information, whereas you might not know
because you all came from different universities. They can sometimes go ahead
explaining, assuming that you know what they are talking about, but it is all
going over your head. If you do not say "Ok, so by that you mean ……..",
and you just sit down and try to do the work, you will find that sometimes you’re
sitting there thinking that you have no idea what to do. You feel a bit stupid
to go and ask the questions later, especially if you had acted as if you understood
before. That is one thing that I have found I have to do, that is, reiterate
what they said to make sure that I have understood what they are telling me.
It is also good to check occasionally that what you are doing is correct.
What is one of the most interesting activities you did in your first week?
I was lucky enough to visit a client but the most interesting part would have
to have been the actual client, more than the work. I was interested in advertising
when I studied it at uni so I found it very interesting, as the client was an
advertiser. More than just doing work there it was understanding how their business
worked and the different adverts they had done.In my third week, however, I
had the opportunity to visit a client with a colleague who was only a year above
me and we completed the whole audit ourselves. This then gave me the opportunity
to figure out how things fitted together and I was able to do a lot more than
I would have had it been a large audit with more staff involved. I have noticed
that a lot of people want to audit the big companies and that is great for exposure
of a different kind, but I think it is also good to audit smaller companies
as then you get to be involved in the whole auditing process as opposed to just
doing the cash for a big company which takes a whole week.
Is there anything else you think a commerce student might want to know?
In the firm I work for, auditing seems to be very flexible in the hours we
work and the activities that we do. The department is also very social, as you
do not tend to see each other during the week. You are hardly in the office
and if you are, others are not, so after hours everyone meets and goes out together.
Being a new graduate I have not been put on as many jobs as others so I might
at some stage be the only person in the office with no mangers or partners.
It is easy not to see some people for four or five weeks if the are on a large
job. You do not arrive at work everyday and see everyone and stay with them.
In corporate finance and tax they spend everyday at their desk doing their work
and see each other all the time. In auditing we have two people to a desk. There
are never the same people in the office nor is all staff in together, so it
is easy to share desks and not run in to each other for a while.
What are employees expected to wear?
Dress code is professional. Males wear suits and there is an unspoken policy
that you wear your jackets to clients and outside the office. If it is a forty
degree day you might not but other wise the men wear matching suits, that is
all blue, not pants and a sports jacket. Females also wear tailored suits not
large open type clothes. Females can wear pants but for some reason females
do not have to wear jackets all of the time.
Is there anything else to add...
After three weeks of work I am feeling a lot more confident than I was before.
This is probably because I know most of the auditing staff now and the different
staff to ask about different questions. I tend to find that becoming friendly
with the receptionist and administrative staff is definitely to your advantage
because they know exactly how everything runs within the office. If you have
a problem you can ask them how to do things and they can refer you to the person
who will be able to assist you. It is beneficial to be known not only by those
you go on audits with, but also the administrative staff as they are the ones
who are there everyday and know how the office runs. They tend to be the ones
who can help you the most in the long run, especially when no one else is in
the office.
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