Student computing services and support

Flinders University uses the Internet to provide students with convenient access to University services and teaching resources, and to provide support for effective communication between students and the University. These pages introduce you to what you need to know about computing services and support available to you.

Flinders Authentication Name (FAN)

All students at Flinders University have a Flinders Authentication Name (FAN). This is your login for authentication to most of our electronic services, including

• iFlinders
• Flinders email
• Flinders Learning Online (FLO)
• Internet access on and off campus

Your FAN is constructed from the first four characters of your surname (family name) followed by four numeric digits to make each FAN unique. If your surname has less than four characters then your authentication code will have less characters as appropriate.

As an example, the authentication code for the seventeenth person with surname beginning with the letters blog within the University would be blog0017.

If you are a new student you will need to obtain your FAN and activate your password before accessing any of the above systems and in order to enrol.

For details of your FAN, your password and how to change your password, go to the FAN site.

Your FAN does not give you access to the Student Information System. You will need to use your Student ID and your FAN password to access this system in order to enrol, withdraw, register in classes, update contact details, make payments and view results.

Password information

Students at Flinders use one password to access all computer-based resources and services. This password will give you access to:

• iFlinders
  
• Flinders email
• Flinders Learning Online (FLO)
• Student Information System
• Library catalogues from off-campus
• Internet access on and off campus

If you are a new student you will need to obtain your FAN & password before accessing any of the above systems and in order to enrol.

Your password must be known only by you at all times. If you feel the security of your password has been compromised, you can change your password.

If you have forgotten or are having trouble with your password, please contact the FLO Student Helpdesk .

Computer policies and rules

All students should be aware of the Policy on Acceptable Use of ICT Resources and the consequences of failing to comply. Other applicable operational rules and guidelines for ICT can be found at Information Services.