The transition to university is an exciting and busy time for commencing students. Amongst other things, you will be adjusting to:
- new ways of teaching,
- a new social environment,
- understanding the way Flinders University is administered and organised, and
- finding your way around campus.
The University provides a wide range of services to help students effectively manage this transition, and to develop strategies for success.
Students can enhance their experience at Flinders by connecting to these services which support learning, assist to develop academic and life skills, help achieve potential, and assist to clarify and meet goals.
Below is a basic guide to student services at Flinders which provides locations, telephone numbers, email addresses and links to further information. If what you need is not there consult the Current Students page or email a question to: transition@flinders.edu.au.
Faculty Student Administration Offices
Faculties are part of the University's organisational structure. Each degree belongs to a school or department belonging again to one of four Faculties (eg the Bachelor of Behavioural Science belongs to the School of Psychology which is part of the Faculty of Social and Behavioural Sciences).
Each Faculty has an office where students can obtain applications for extensions or supplementary assessment and course, topic and timetable information:
Faculty of Education, Humanities and Law: Room 407, Education Building.
Tel: (08) 8201 3908. Fax: (08) 8201 3407
Faculty of Health Sciences: Level 3, Health & Sciences Building.
Tel: (08) 8201 2986. Fax: (08) 8201 3905
Faculty of Science and Engineering: Room 1012, Physical Sciences.
Tel: (08) 8201 2632. Fax: (08) 8201 3399
Faculty of Social and Behavioural Sciences: Room 260S, Social Sciences South.
Tel: (08) 8201 2771. Fax: (08) 8201 5034
Bachelor of Arts Office: Room 252, Social Sciences South.
Tel: (08) 8201 3925. Fax (08) 8201 3241.
Topic and timetable information can also be obtained at the Topics page.
Student services
Not sure about the service you require? Email: transition@flinders.edu.au.
Academic issues | |
Students who need... | Service |
Assistance and advice with study strategies, all aspects of essay and thesis writing as well as maths and numeracy skills. Access to hands on Writing Centre, a drop-in service or individual student appointments, and a series of academic seminar programs catering for all needs. A range of resources is also available both in hard copy and on-line. | Student Learning Centre Level 1, Student Centre (08) 8201 2518 Email: slc@flinders.edu.au |
Assistance and resources for students with an Indigenous Australian background. | Yunggorendi: First Nations Centre for Higher Education & Research Student Centre Tel: (08) 8201 3033 Web: Yunggorendi: First Nations Centre for Higher Education & Research |
Information about the University's assessment policies, how to apply for supplementary assessment, requesting a re-mark or appealing against a final mark or preclusion. Also 'show cause' letters, advocating for issues regarding academic integrity and dishonesty breaches, plagiarism, collusion, falsification, misconduct and double submission of work. In addition, passing or improving a grade, review of student progress (GPA). | Flinders University Student Association (FUSA) Student Assist Office, Plaza Level, Main Campus. 9:30am-4:30pm [Mon-Thu] Tel: (08) 8201 3733 Email: hub@flinders.edu.au Web: FUSA |
To replace a lost ID card. | Lending Services, Central Library Tel: (08) 8201 5903 Web: Student card |
Assistance with their Flinders Authentication Name (FAN) and password (the key to electronic resources at Flinders, including email and Flinders Learning Online (FLO). | Student Help Desk Central Library Tel: (08) 8201 5378 or Toll-free: 1800 200 292 Web: Student computing |
Student Support | |
Students who need ... | Service |
Counselling for issues related to their studies or personal lives such as relationships, stress, anxiety, depression, time management, grief, problem solving and decision making, extensions and supplementary exams. Also coping strategies and motivational techniques as well as ideas for improving performance and developing self-confidence. The services are free and confidential. | Counselling Service Level 3, Student Centre Tel: (08) 8201 2118 Web: Counselling service |
First aid, medical services, massage, and health information. Medical services are bulk billed (Medicare card required for Australian students and OSHC Worldcare card required for international students). Services are confidential. | Health Service 8.45am-4.45pm, Monday to Friday Level 3, Student Centre Tel: (08) 8201 2118 Web: Health service |
Assistance because you have a disability, impairment or medical condition, such as Chronic Fatigue Syndrome, Depression, Anxiety, Chronic Pain, Dyslexia, Mobility Difficulties, Vision/hearing impairment, Acquired Brain Injury or others. You may be eligible for services on the basis of disability, such as negotiation of reasonable adjustment to teaching/ assessment methods, and equipment. Flinders is committed to providing access and equity for students with disabilities and employs dedicated Disability Liaison Officers as the first point of contact. All services are confidential. | Disability Advisors Level 3, Student Centre Ph: (08) 8201 2118 TTY 8201 3242 Email: disability@flinders.edu.au |
Information, support and/or mediation because they feel that they have been discriminated against on the basis of gender, race, disability, religion etc. or they have experienced sexual harassment or bullying. | Student Equity Officer Health, Counselling & Disability Services Student Centre, Level 3 Ph: (08) 8201 2118 |
General and financial counselling: debt negotiation, emergency loans, budget assistance, concessions, living on a low income advice. Assistance with: Centrelink entitlements, student loans/grants, tax, HECS, PELS tenancy information and accident insurance. | Flinders University Student Association (FUSA) Student Assist Office, Plaza Level, Main Campus. 9:30am-4:30pm [Mon-Thu] Tel: (08) 8201 3733 Email: hub@flinders.edu.au Web: FUSA |
The ISSU is the first point of contact for International Students and offers a range of programs supporting your enrolment, study and social life, as well as a referral service to facilities on campus and within the local community. For example, the ISSU organises a general orientation program for new students, day and weekend tours throughout the semester, and coordinates a spouse conversation group. ISSU staff also write letters for purposes such as confirmation of student enrolment status, invitations and degree completion. ISSU has four advisory staff: one specifi cally for students on Australian Government scholarships offered through AusAID; the other three provide advice to all other undergraduate and postgraduate students. | ISSU: International Student Services Unit Union Building basement walkthrough - Western side. Tel: (08) 8201 271 Email: issu@flinders.edu.au Web: ISSU |
Information about scholarships. Information regarding Higher Degrees. | Scholarships Office Union Building basement walkthrough Tel: (08) 8201 3115 Email:scholarships@flinders.edu.au Web:Scholarships |
Information related to sexual diversity at Flinders. | ALLY Network |
Information about after hours access to buildings, personal safety escorts, and emergency procedures and lost property. | Security Office 8.30am-4.30pm Foyer Area (outside Central Library) Tel: (08) 8201 5151 Security (24 hours): (08) 8201 2880 or 15151 (internal) Web: Security |
Assistance with on - or off -campus accommodation. | Flinders Living Tel: (08) 8291 6000 Email:flinders.housing@flinders.edu.au Web: Flinders Living |
Child care. There are two options of chiild care available on the Flinders University campus. For Further details please contact. | Flinders University Child Care Centre Sturt Drive, Sturt Campus Tel: (08) 8201 2881 Community Childcare Centre. Flinders Medical Centre Tel: (08) 8204 5306 or Tel: (08) 8204 4983 |
Need someone to speak to about things? Why not speak to a chaplain. The Multifaith Chaplaincy Service has chaplains and associates from a variety of religious traditions and also provides a point of contact for referral to local religious communities and churches. | OASIS: Faith-Spirit-Community Religious Centre, The Mall Level, Union Building Email:oasis@flinders.edu.au Web: Oasis |
Career development, graduate & employment | |
Students who need ... | Service |
Assistance with planning your career, developing workplace skills and experience, and making the transition into graduate or course related vacation employment. Get a Head Start on Your Career! Create the foundations now for your future graduate career. | Careers & Employer Liaison Centre Student Centre Tel: (08) 8201 2832 Email: careers@flinders.edu.au Web: Graduate Careers |
Students seeking casual or part-time employment. Flinders One Employment has an extensive, up-to-the minute, database of student employment opportunities while you’re studying. Register online now or come into the office! | Flinders University Student Association (FUSA) Student Assist Office, Plaza Level, Main Campus. 9:30am-4:30pm [Mon-Thu] Tel: (08) 8201 3733 Email: hub@flinders.edu.au Web: FUSA |
Admissions, enrolment, student finance services and examinations | |
Students who need ... | Service |
Information about courses, SATAC and entry requirements, changing courses. | Admissions/Prospective Students Office Student Centre Tel: (08) 8201 3074 Local Call cost number: 1300 657 671 |
Support for enrolment, including cross-institutional and non-award enrolment, transcripts, extension of student visas, leave of absence and change of name. | Enrolment Services Student Centre Tel: (08) 8201 3950 or 1300 360 351 Web:Enrolling |
Information on student contribution and fee amounts, OSHC (Overseas Student Health Cover), HELP (Higher Education Loan Program) information, or remission of debt in special circumstances. | Student Finance Services Student Centre Tel: (08) 8201 3143 or 1300 360 351 Email: fees@flinders.edu.au Web: Fee information |
Examination timetable information or application forms for extensions or supplementary examinations. | Examinations Student Centre (08) 8201 3907 Web: Examinations |
Sport, recreation and student associations | |
Students who need ... | Service |
Information about fi tness, group fitness classes, cardio room, weights room, personal training. Clubs (sporting and non-sporting), social sport and recreational programs. As well as sporting scholarships and Australian University Sport. | Flinders ONEsport and ONEfitness Sports Centre, Main Campus 8201 2842. |
Postgraduate and International Student Sub-Committee:
| Flinders University Student Association (FUSA) Student Assist Office, Plaza Level, Main Campus. 9:30am-4:30pm [Mon-Thu] Tel: (08) 8201 3733 Email: hub@flinders.edu.au Web: FUSA |
