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Enrolment

Enrolment Guide

This Guide contains information for both commencing and continuing students. Continuing students may not need to complete all steps.




Locate your Flinders Student ID number

Your Student ID number is a seven-digit code that looks like 2098000.

Your Student ID is your own personal number. It will enable you to enrol, get a Student ID card, borrow books from the Library, submit your assignments and receive student transport concessions. Make a note of the number!

You can find your Flinders Student ID number as follows:

  • SATAC offers - accept your offer via UniWeb, then click 'Enrol now'. If you have accepted your offer return to UniWeb and click on 'Enrol now' to obtain your Flinders Student ID number. If you have problems enter your SATAC details on the New Student Welcome page.
  • GradStart offers - follow the instructions on your offer. Enter your GradStart applicant number, GradStart course code, and your birthdate on the New Student Welcome page.
  • Direct offers from the University (including International students) - look for the number on your letter of offer, or any other Flinders correspondence about your offer.

Check the specific course advice and enrolment dates and times for your course(s)

See the Flinders Student ID number web page (for SATAC or GradStart offers) or the Course Advice and Enrolment Dates page for specific advice for your course. Details of course advice and information sessions, and course advisor/course coordinator details are found here.


Obtain your Flinders Authentication Name (FAN)

Your FAN is an alpha-numeric code that looks like abcd0123. It is made up of the first four letters of your family name and four numbers. Use your FAN to access online services such as the Student Information System, email, Library services and Flinders Learning Online (FLO).

To activate your FAN and set a secure password follow the instructions on the Student Computing website. You will need your Flinders Student ID number and the day and month of your birth date.

You will need to choose a secure password that:

  • is between 8-10 characters;
  • is not based on your FAN;
  • contains unusual capitalisation and/or numbers;
  • contains at least 5 different characters; and
  • is not based on a dictionary word (even if reversed).

Think of a password you will remember, but will not be guessed by others. For a secure password, try substituting numbers and other characters for vowels in a word that has significance for you, eg replace ‘a’ with ’@’, ‘e’ with ‘3’ and ‘i’ with 1 in ‘creative’ to give ‘cr3@t1v3’.

Password problems? Contact the Flinders Learning Online (FLO) Help Desk in the Library.


Plan your study for 2008

Spend time planning your enrolment before going online to enrol.

  • Attend an information session for your course (where offered) - Information sessions are an important way to find out about the requirements of your course, how to choose the topics to enrol in, and when and where they are offered. Details of information sessions can be found at the Course Advice and Enrolment Dates website.

  • Check your course requirements - It is your responsibility to ensure that you complete the requirements of your course according to the course rule. Check your course requirements at the the Course Advice and Enrolment Dates website or the Course Information website.

  • Look up topic and timetable information - Search the University’s websites for topic and timetable information.

  • Early enrolment dates - Check for early enrolment dates for intensives and summer schools on the timetable.

  • Talk to a program advisor - Advisor contact details can be found at the Course Advice and Enrolment Dates website.

Access online services

Log in to the iFlinders portal using your FAN and secure password. If you have trouble logging in you may need to initialise portal access (register) for the site or check you are using a supported browser. See the iFlinders home page for details.

The iFlinders portal will give you access to all the services you need while you study at Flinders. From this page you have access to:

  • University news and announcements
  • An electronic diary
  • Your University email account
  • Flinders Learning Online (FLO)
  • The Student Information System - to manage all your personal study details including enrolment, class registration and payment of fees.
  • Library resources
  • Links to other useful resources

Under 18? The Commonwealth Government requires parental or guardian consent before you can access non-Flinders websites from within the University. The Consent Form can be found in the Minors section of the Flinders Authentication Name page. Lodge the completed Consent form at the Student Helpdesk in the Central Library.

iFlindershome

 


Ready to enrol ?

Connect to the Student Information System using your Flinders Student ID number and your secure password.

IFlindersOpen


Check and update your personal details

Accurate personal details are a requirement of enrolment and in some cases are required by the Commonwealth Government for statistical purposes.

Log in to the iFlinders portal using your FAN and secure password. Then connect to the Student Information System using your Flinders Student ID number and the same secure password. This method provides added security for your personal and enrolment details.

Check and update or confirm all personal information in the Student Information System ‘My Details’ menu using the 'I want to... change/confirm the displayed details' links. This includes:

  • address
  • phone
  • emergency contact
  • citizenship and residency
  • cultural; and
  • disability details.

You will be prevented from continuing with your enrolment if these details have not been updated or confirmed.

Ensure your details are correct and kept up-to-date at all times.


Submit a Request for Commonwealth Assistance form (CAF)

If you are a:

  • Commonwealth supported student and are commencing or transferring to a new course, you must complete a ‘Request for Commonwealth Assistance and HECS-HELP form’ (CAF) via the Student Information System. This includes students who intend to pay student contribution amounts up-front or are commencing an Honours course. Approval can take up to one working day to process. You will not be able to enrol until approval is received.

  • Fee-paying student and are intending to apply for FEE-HELP assistance (subject to eligibility), you must complete a ‘Request for FEE-HELP Assistance form’ before, or soon after, enrolment, and no later than the census date.

International students are not eligible for Commonwealth Assistance and do not need to complete a CAF. If you are a commencing International student studying in Australia you must proved Enrolment Services in the Student Centre with your passport and visa details before you can enrol.

Step 1 – Information booklet

Read the Information for Commonwealth Supported Students 2008 HECS-HELP or FEE-HELP Information 2008 booklet provided in your enrolment package or view more information at the Flinders HECS-HELP or FEE-HELP links or the Going to Uni website.

Step 2 – Log in

To complete the on-line CAF form, first log in to the iFlinders website using your FAN and secure password. Then connect to the Student Information System using your Flinders Student ID number and your secure password.

Step 3 – Complete your CAF

Select ‘My Commonwealth Assistance’ then ‘View/Submit My CAF’ from the left-hand menu bar and follow the instructions on the page. Make sure you select the correct CAF - an incorrect choice will delay your enrolment.

Many of your details will be included on the form. Check carefully to ensure they are correct and amend if necessary. Complete the form with all other required details and submit for approval.

Approval can take up to one working day to process. You will not be able to enrol until approval is received.

Your Tax File Number is required if you wish to obtain a HECS-HELP or FEE-HELP loan. Commonwealth supported students can submit a CAF without a Tax File Number but must supply the University with the details no later than the census date. If you need to do this leave the Tax File Number blank, and select 'Full up-front payment of my student contribution amount' in section 11 of the CAF. Bring evidence of your Tax File Number to Enrolment Services, in the Student Centre, before the census date, and your CAF will be amended.

If you do not supply a Tax File Number to the University, you cannot obtain a HECS-HELP loan and will be charged up-front student contribution amounts. Note: If your student contribution amounts remain unpaid after the relevant due date your enrolment will be cancelled.


Step 4 – Check the status of your application

Check the status of your CAF application at the ‘My Commonwealth Assistance’ menu. Select ‘View/Submit My CAF’. The status will be either: Submitted by Student, Approved or Invalid. If Invalid, an explanation will identify what information is missing or incorrect. Please submit another form with the correct information or contact Student Finance Services for assistance.


Enrol in topics

Commonwealth supported students must have a submitted and approved CAF before enrolment can proceed.

International students studying in Australia must provide passport and visa details to Enrolment Services before enrolment can proceed.

Step 1 – Log in

Connect to the Student Information System using the link from the iFlinders website. Use your student ID and your secure password to login.

Step 2 – Complete the Declaration and Consent

Select ‘My Enrolment’ then ‘Enrol in Topics’ from the menu on the left-hand side of the web page. You will need to read and consent to the following declaration before proceeding:

  • I certify that to the best of my knowledge all documentation and information submitted or made available by me to the University, whether in relation to any course of study or otherwise, is true, accurate and complete.
  • I agree to abide by the University Statutes, By-Laws and Council Rules and Policies.
  • I consent to the collection, storage, and disclosure of information relating to record falsification and other irregular acts in accordance with Australian Vice-Chancellors' Committee procedures.
  • I consent to the exchange of details of cross-institutional enrolment between the three South Australian universities.
  • I consent to the exchange of enrolment-related details between the University and State and Commonwealth government departments.
  • I acknowledge that I can obtain access to the University publications 'Student Related Policies and Procedures Manual' and 'Education at Flinders' via the University's website, or in hard copy on request at Enrolment Services.
  • I acknowledge that the University may use electronic text matching software, as part of its Academic Integrity program, to check that work presented for assessment is my own work.
  • I acknowledge that it is my responsibility to choose topics that will fulfil the requirements of my course as specified in the course rule. I will seek program advice if I am unsure how to choose such topics.
  • I acknowledge that the University may communicate with me by mail, telephone, email and via the student portal (iFlinders). I agree to check my student email and iFlinders regularly.

Once you have read the Declaration, click on 'I accept the declaration and want to proceed with enrolment'.

Step 3 - Choose your Course

If you are enrolling in more than one course, eg a combined degrees program, you need to select the first course and complete your enrolment for that course before returning to enrol in the second course. Other students will go directly to step 4.

Step 4 – Choose a Topic

Follow the links to choose a topic from those required for your course. Topics you choose are added to your ‘Potential Enrolment List’ - your enrolment ‘shopping basket’. You may also need to select option or elective topics from the bottom of the page.

Planned topics
Tip! Click on the mortar board  to view and amend your ‘Potential Enrolment List’ at any time.

TopicSelect

Step 5 – Choose Attendance Mode

Choose whether you want to undertake this topic on an internal or external basis. For many topics only one option will be available and you will go directly to step 6.

Step 6 – Choose When/Where

Select the correct semester and/or location for the topic. For many topics only one option will be available and you will go directly to step 7.

Step 7 – Choose Another Topic or Enrol

The topic has been added to your ‘Potential Enrolment List’. Satisfied with your choice? Use the ‘I Want To...’ links at the bottom of the page to:

  • add more topics to your ‘Potential Enrolment List’ by repeating steps 4-7; or
  • enrol in the topics in your ‘Potential Enrolment List’.

Tip! Enrol in the topics on your ‘Potential Enrolment List’ even if you have not selected them all. Topics are removed from the list if you are disconnected after 15 minutes of inactivity or you leave the enrolment web pages.

Step 8 – Check your Enrolment

Check your enrolment using the ‘View My Current Enrolment’ menu to ensure you have enrolled successfully. Print a Confirmation of Enrolment from this page by clicking on ‘I want to…View my Confirmation of Enrolment’ and selecting File>Print from the main menu bar.

Step 9 - Check your Fee Account

Your Fee Account is available online. Please note that a Fee Account will not be mailed to you. View the details of your fees using the 'My Finances' menu. Click on 'View Financial Transaction', then 'I want to...View details of my University finances' on the main page. Select 'View My Fee Account' to see your fees, due dates, and discounts (where applicable).

If you change courses, topics, or enrol in topics over the recommended full-time enrolment, your fees may change. View your Fee Account at any time to outstanding fee amounts.

Print a copy of your Fee Account by clicking on 'View My Fee Account' and selecting File>Print from the menu bar. You can also check out More Information on Fees or the Flinders Fees website.

Tip! Make sure you pay your fees by the due date. Special due dates apply to Non-Semester topics.


Register in Classes

Check the Enrolment and Class Registration schedule for the date and time classes open for registration. You will need to register for a class in each activity (eg lectures, labs and tutorials) for each of the topics you have enrolled in. Please note that some topics may not have timetabled classes (eg Distance Education topics). 

Spend time planning which classes you wish to attend before you go online to register:

  • Search the University’s timetable information.
  • Check the activities you are required to attend (eg lecture, tutorial, practical) and the times when these activities are offered.
  • Plan a draft timetable for each semester using the planner.

Step 1 – Login

Connect to the Student Information System using the link from the iFlinders website. Select ‘My Timetable’ then ‘Register in Classes’ from the menu on the left-hand side of the web page. You will see the topics you have enrolled in sorted by topic code.

Some classes may already appear on your timetable.   If there was only one class is offered, automatic registration occurred when you enrolled. If this has occurred , you will see a half-full or full hourglass next to the topic.

Step 2 – Register in Classes with Multiple Available Times and/or Locations

Select topics a few at a time. The timetable may be difficult to navigate if you select too many topics at once.

Click on the ‘I Want To...Register in classes for the selected topics' on the main page.

All classes will show on the timetable:

  • Available classes are coloured green
  • Your registered classes are coloured blue
  • Your waitlisted classes are coloured grey
  • Already full classes are coloured red

Each class will be identified by the:

  • topic code (eg BIOL1102),
  • activity type (eg Lecture, Practical),
  • class number (eg (5) for Practical class 5), and the
  • building and room code for the class room (eg BIOL.106 Biological Sciences Building Room 106)

A solid coloured block with an i_icon icon means multiple classes are available in that time slot. Either click on the day at the top of the timetable for all classes for that day,or on the icon to show all classes for that timeslot.

Read the detail about the class (eg class details and location, the number of places available or the number of students already on the waitlist for the class). Click on the class you require to register, unregister or swap classes. Repeat until you have registered in a class for each activity in the selected topics.

When the hourglass is full you have registered for all classes in that topic. hourglassfull

Timetable

Tip! If the number of available classes appears confusing, try selecting one topic at a time and choose classes topic by topic.

The Student Information System will allow you to ‘clash’ classes (ie register in two classes at the same time for different topics). It is your responsibility to ensure you can meet the attendance requirements for your topics.

The class I need is full.  What do I do?

Check to see if other classes suit your timetable. Register in an alternative class, even if it is not your first choice.

Waitlist against classes. When no places remain in a class, waitlisting becomes available. By waitlisting you register your interest for a place in that class. If a place becomes available, the next person on the waitlist is registered into the class and advised automatically via University email. Be aware that waitlisting does not mean you are registered in the class or guaranteed a place in the class. Your hourglass will not be full. Hourglasshalf Do not stay on a waitlist expecting a place to become available, it may not. Register in an alternative class.

Waitlisting will close on:

  • Friday 22 February 2008 for Semester 1 topics;
  • Friday 8 August 2008 for Semester 2 topics.

Student will not be able to waitlist for classes after these dates. Anyone remaining on a waitlist will be automatically removed and will need to choose an alternative time. Ensure you have registered in all Semester 1 classes before teaching starts in the week commencing Monday 3 March 2008. Class sizes are checked regularly to ensure there are enough places for everyone. If you cannot find a place, contact your School for advice, or email the topic contact person.

Still waiting for advice? Attend lectures or classes for the first week. Talk to the lecturer and contact the School. It is your responsibility to ensure you have successfully registered in all Semester 1 classes by Friday 14 March 2008.

Step 3 – Check and Print your Timetable

Select Semester/Non-Semester 1 topics first, and then repeat for Semester/Non-Semester 2 topics.  Select ‘My Timetable’ then ‘View My Registered Classes’.  Use the ‘I Want To...’ link at the bottom of the page to ‘View my timetable...’. Select the ‘Menu’ link at the bottom of the page to hide the menu on the left-hand side of the web page, then File>Print to print your timetable.

Make sure you know when classes commence. Some classes are held in alternating weeks or may not start until later in the semester. Check the special activity comments under the timetable, or lood at your timetable week-by-week. Go to 'View classes for the week starting...', select a date and click on the link.


Apply for credit for previous study

If you have previously studied at a higher education institution, TAFE/VTE, or other Registered Training Organisation, you may be eligible for credit towards your degree at Flinders University. Details of how to apply for credit are available at the Credit Transfer website. You should lodge your application for credit no later than two weeks prior to the commencement of the relevant semester/teaching period. If you do not lodge your application by then it may not be processed in time for your enrolment.

Enrol in a combined degree

Combined degrees allow students to undertake in-depth study in combinations that are not usually available in single degrees, eg Bachelor of Nursing/Bachelor of Health Sciences. Cross-credit reduces the time and cost and, with just 1 to 1.5 years extra study, students graduate with two degrees.

For more information see the Combined Degrees Program website for more information.

If you have been offered one course and meet the cut-off score for the second course (excluding the Bachelor of Laws and Legal Practice), you may be eligible for a recognised combined degrees program. Request admission to the second course by submitting a help request via the Frequently Asked Questions website. The Need help? section of this guide has detailed instructions for lodging a request.

Students enrolling in a combined degrees program must lodge a separate Request for Commonwealth Assistance form (CAF) for each course.

If you have received an offer for a double degree program, eg Bachelor of Education (Junior Primary/Primary), Bachelor of Arts, you do not need to request admission to the second course.

Admission to combined degrees in the mid-year enrolment period is subject to the availability of places.

Study a topic offered by another institution

This is called cross-institutional study. First, seek approval to study at another institution by submitting a help request via the Frequently Asked Questions website. Log in and click on the 'Request Support' tab at the top of the main window. Provide as much detail as you can to help ensure a quick response (include a copy of any relevant emails, a topic description and unit weighting for the topic you wish to study).

Enrolment Services will seek approval for your cross-institutional enrolment and record this on your Confirmation of Enrolment. You will be notified by University email when this is done. Once approved, print a copy of your Confirmation of Enrolment from the Student Information System.

Follow the enrolment procedures at the institution where you wish to study. Use your Confirmation of Enrolment as evidence that you have approval to count relevant topics towards your course, and are a Commonwealth supported student (if applicable).

Allow enough time to complete your enrolment before the census date. You must ensure you are enrolled and have submitted a CAF (for Commonwealth Supported students) to the other university by the census date. Universities cannot accept enrolments after this time.

Add a topic, withdraw from a topic or change classes

You can enrol in additional topics, withdraw from topics or change classes at any time until the last date to add or withdraw from topics - see Important dates you need to know! To add topics or change classes, log in to the Student Information System and make any changes required.

Enrolment may be accepted after the last date to add topics, but prior to the census date, only if special approval is obtained.

If you wish to withdraw from a topic, you must do this before the census date to avoid incurring student contribution amounts or tuition fees. If you withdraw from a topic after the census date you will incur student contribution amounts or tuition fees. Note: unregistering from a class does not withdraw you from a topic.

To withdraw from a topic, log in to the Student Information System. Go to 'My Enrolment' and 'Withdraw from Topics'. Select the topic(s) you wish to withdraw from and click on 'I want to...withdraw from the selected topics'. You must confirm that you want to withdraw from the topics by then clicking on 'I want to...continue with withdrawals'. Go to 'View My Current Enrolment'. Check your enrolment carefully to ensure you were successfully withdrawn.

The University must comply with Commonwealth Government legislation in regard to census dates for topics and cannot make special provisions for students who have failed to enrol or withdraw on time.

Defer an offer or accept another offer

If you decide to defer, or accept a subsequent offer, you must withdraw from your enrolment on the Flinders Student Information System. Follow the instructions for withdrawing from topics. This must occur before the census date. You will incur student contribution amounts or tuition fees if you remain enrolled after the census date.

If you were offered a place through SATAC you will need to notify SATAC of your decision to defer. SATAC offers for the mid-year enrolment round cannot be deferred, you will need to re-apply later for a place.


What happens after enrolment?

Check your enrolment carefully after adding or withdrawing from topics to ensure that you are enrolled in

  • the correct topics,
  • under the right courses (if undertaking a combined degrees program)
  • for the right semester,
  • in the right locations, and
  • with the correct unit values.

Select ‘View my Enrolment’ on the ‘My Enrolment’ menu of the Student Information System. You can print a Confirmation of Enrolment from this page.

Important dates you need to know!

Classes for Semester 1, 2008 will normally start in the week commencing Monday 3 March 2008. Non-Semester topics have different start and census dates. Check the Timetable for details.

The last date to add topics or change your class registration is:

  • Friday 14 March 2008 for Semester 1 topics;
  • Friday 8 August 2008 for Semester 2 topics; or
  • The last day of teaching or the census date, whichever date is earlier, for Non-Semester topics.

The census date is the last date to withdraw from topics without incurring student contribution amounts or tuition fees. This is:

  • Monday 31 March 2008 for Semester 1 topics;
  • Sunday 31 August 2008 for Semester 2 topics; or
  • specified dates for Non-Semester topics. Check your Confirmation of Enrolment or the Timetable for dates.

Census dates for all topics with timetable details or can be found on the Census date website.

Other critical enrolment dates can be found on the Important Dates page.

Keep your contact details up-to-date

Keep your personal details on the Student Information System up-to-date at all times, in particular your address, telephone number and emergency contacts.

Read your University email regularly

Your University email is used for enrolment and study-related communication so make sure you check it regularly. Check email online at the iFlinders website.

Student Card

Your student ID card is required to borrow books from the Library, obtain an academic transcript, and receive student transport concessions. You must be enrolled for 2008 in order to obtain a card, which will show your full or part-time status for the year.

You can obtain a student ID card from Level 1 of the Central Library. Do this as soon as possible after enrolling to avoid delays. If your already have a student card from previous study at Flinders, you can obtain a 2008 enrolment sticker from the Enrolment Support Centre in the Central Library or on the Plaza during Orientation Week and Week 1, Semester 1, 2008.

Maintain a full-time enrolment (where required)

A standard full-time enrolment is 36 units of study in a year, spread evenly over both semesters. Student contribution amounts and tuition fees are calculated on a standard full-time enrolment. In some circumstances it may be appropriate for some students to enrol in more than 36 units in a year (this is called an academic overload). Special approval is required for any academic overload greater than 42 units. The maximum enrolment in any year is 48 units spread evenly over both semesters. Students must pay any fees and charges associated with the additional load.

Students receiving Youth Allowance and Austudy from Centrelink must be enrolled in at least 13.5 units per semester.

International students studying in Australia on a student visa should refer to the International Student section of this page for details regarding enrolment requirements.

Student-related Policies and Procedures

All students are expected to familiarise themselves with the policies and procedures relating to study at Flinders University. Matters such as student conduct, assessment, academic integrity, computer facility rules, and prizes and awards are detailed there.

Equal Opportunity Policies and Procedures

Sexual harassment and harassment of any kind (including bullying) is unproductive. Flinders University values and respects the social, cultural and linguistic diversity of its community and encourages inclusive practices in order to provide an environment that is creative, innovative, flexible and productive. If you are feeling harassed or discriminated against, do something. Talk with any of the Equal Opportunity Contact Officers or call the Equal Opportunity Unit on (08) 8201 3735.

Scholarships

A wide range of University, government and non-government scholarships are available to students, eg Commonwealth Scholarships. Selection is normally based on academic merit and demonstrated (financial) need. See the Scholarships @ Flinders website for more information.

Parking

Information on car parking and parking permits is available at the Parking on Campus website.


Check your fees

Your Fee Account is available online via the Student Information System. See the instructions under Step 9 - Check Your Fee Account. Contact Student Finance Services if you need a Fee Account or Tax Invoice to be mailed to you, eg to provide to an employer for payment.

Pay your fees

To pay by phone or BPAY®, you need a Payment Reference Number.  This is your student ID number (eg 2098000) with an extra number at the end.  Choose ‘Payment Reference Number’ from the ‘My Finances’ menu to find the extra number.

Payment options

1. Internet – log in to the Student Information System, select ‘My Finances’ then 'Pay All Fees'. Use your credit card (Visa or MasterCard) to pay your account. Payment may take 2-3 days to process.

2.  Telephone – Call 1300 134 368 24 hours a day, 7 days a week for the cost of a local call within Australia, and pay your account with your credit card (Visa or MasterCard).

3.  BPAY® – Contact your participating bank to make a payment directly from your cheque, savings account or credit card (Visa or MasterCard). Biller Code 53181

4.  Mail – Make cheques or money orders payable to Flinders University and mail to the Cashiers Office, GPO Box 2100, Adelaide SA 5001. You must quote your Student ID number on the reverse of your cheque/money order.

5.  In Person – Present your Fee Account at the Cashiers Office, ground floor Registry Building, 9am to 5pm, Monday to Friday, for payments by cash, cheque and EFTPOS using your cheque, savings account or credit card (Visa or MasterCard).

Where can I find more information on fees?

Detailed information on fees can be found at the Fees website or contact Student Finance Services.

Commonwealth supported students - the 2008 Student Contribution Amount page includes details of eligibility to be a pre-2005 student.

Fee-Paying students - see the Fee-Paying Student Tuition Fees for 2008 page for postgraduate coursework and undergraduate tuition fees.

International students - refer to 2008 Tuition Fees for information on International student tuition fees and overseas student health cover.


Information for International Students

Are you an International student studying in Australia?

Please read this section carefully as is contains useful information to help you with your enrolment and study at Flinders.

Before you can enrol you will need to visit Enrolment Services in the Student Centre with your passport and visa details. Your details will need to be recorded before you are admitted for study and can commence your online enrolment.

Conact the International Student Services Unit (ISSU) for Orientation and other helpful introductory sessions. The ISSU is located in the Mall on the main campus, just opposite the Religious Centre.

Do you hold a Student Visa?

As an Interntional student studying in Australia on a student visa you have responsibilities to comply with obligations and conditions set down by the Commonwealth Government. These include:

  • Satisfy your student visa conditions;
  • Maintain your Overseas Student Health Cover (OSHC) for the period of your stay;
  • Notify the University through the Student Information System if you change your address; and
  • Maintain satisfactory course progress.

The University is required to monitor these conditions and report to the Commonwealth Department of Immigration and Citizenship (DIAC). Please make sure you are familiar with, and comply with, the following obligations.

Full-time study/part-time study

You are expected to study at a normal full-time rate to ensure you can complete within the time specified on your electronic Confirmation of Enrolment (eCoE) and/or student visa.

To do this, you should enrol in 36 units per year, or 18 units per semester. Your Course Coordinator can assist you plan your studies to meet these requirements. If you have obtained credit for previous study this may affect your approved duration of study and visa status. If you choose to study less than full-time you may not complete your course within the timeframe specified on your eCoE and/or student visa. You may be unable to extend your student visa to complete your studies.

The University can only issue a new eCoE for one of the following reasons:

  • You have a compassionate or compelling circumstance (eg illness, where a medical certificate states that you were unable to attend classes, or where the University was unable to offer a pre-requisite topic); or
  • You are not making satisfactory progress and are participating in a University intervention strategy; or
  • You have been granted approved leave (Note: this may effect your student visa).

If you are not eligible for a new eCoE, you will not be permitted to extend your student visa and will be at risk of not completing your course in Australia.

Distance/online learning topics

Up to 25% of your course may be taken by distance/online learning:

  • You may not enrol exclusively in distance/online learning topics in Semester 1 or Semester 2, you must take face-to-face topics as well.
  • You may enrol exclusively in distance/online learning topics in Non-Semester 1 or Non-Semester 2.
  • If you are in your last semester of study, with one topic remaining to complete your degree, you may take a Non-Semester distance/online learning topic.

If you are concerned that your student visa does not reflect the time you need to complete your course, please seek assistance via the Frequently Asked Questions (FAQ) website. Submit a help request by clicking on the 'Request Support' tab located at the top of the main page.

Withdrawing from topics

Please be aware that if you withdraw from a topic, you may not complete your degree in the expected timeframe. If you withdraw from all topics your student visa may be cancelled. Before you make any decision regarding withdrawal from any/all topics, please seek assistance from a Faculty academic counsellor or the International Student Services Unit (ISSU).

Approved leave

You may apply to defer or suspend your studies but only in compassionate or compelling circumstances that are generally beyond your control and that have an impact on your studies. These could include:

  • illness, where a medical certificate states that you were unable to attend classes;
  • the death of a close family member such as a parent or grandparent (where possible a death certificate should be provided);
  • major political upheaval or natural disaser in your home country requiring your emergency travel and where this has impacted on your studies; or
  • the University being unable to offer a pre-requisite topic.

The University is required to notify DIAC if you are granted leave. Even if your leave is approved your student visa status may be affected.

Early completion

The University is required to notify DIAC if you complete your course more than one month earlier that the expected course end date on your eCoE.

Further information

For further immigration advice please refer to the Department of Immigration and Citizenship website. You can also access information about the Education Services for Overseas Students (ESOS) Act and Regulations, and the National Code of Practice 2007, on the Australian Education International website.


Need help?


Enrolment problems are much easier to solve if you ask for help early and resolve the query before the census date for the topic. Try these options:

1.  Check the Enrolling @ Flinders website for more detailed information.

2.  For up-to-the-minute information search the Frequently Asked Questions (FAQ) website. Log in using your FAN and secure password

3.  Submit a help request to Enrolment Services via the Frequently Asked Questions website.  Log in and click on the 'Request Support' tab at the top of the main window.  Click on ‘Submit a Request’ and fill in the details of your request on the electronic form. Provide as much detail as you can to ensure a quick response (include a copy of any relevant emails). A copy of your request will be sent to your University email.

HelpRequest
           
You can track the progress of your request, or add further information to your initial request, by viewing the 'My Support' tab. Open an existing request to add additional information or make enquiries on the progress of your request (rather than submitting a new request).

You should receive a response within 2 days.  You will be advised of progress on your request via your University email.

4.  Submit a help request via the Help icon helpicon when you are logged in to the Student Information System. This is a direct link to the Frequently Asked Questions website.

5. Visit the Enrolment Support Centre in the Central Library where staff will be available to assist with your online enrolment queries. The centre is open:

  • from 14 July to 8 August 2008;
  • on Monday to Friday from 9am to 5 pm, with extended hours on Wednesdays to 8pm (not available 2 January 2008). The Centre is closed on Public Holidays.

6. Visit Enrolment Services in the Student Centre. The Student Centre is open Monday to Friday from 9 am to 5 pm.

6.  Call Enrolment Services during working hours on 8201 3950 or 1300 360 351 (local call fee within Australia) for general enquiries. Specific enrolment problems should be lodged via the Frequently Asked Questions 'Request Support' tab.

A detailed contact list is also available.




July 2008