- How do I enrol?
- Does class registration apply to me?
- How do I find the teaching material for my topic?
- I am an international on-shore student, can I complete external topics?
- Does the student services and amenities fee apply to me?
- I have a US Loan, can I complete external topics?
- How do I get a student ID card?
- I enrolled last year, how do I get a new sticker for my student ID card?
- I need assistance to enrol, who do I contact?
- I can't access Flinders Learning Online, what do I do?
External students enrol in just the same way as other students. Follow the steps to plan your study, access the Student Information System and enrol in topics. Your Course Coordinator or Administrative Officer can provide advice on the correct topics for enrolment or answer any questions you may have about your course. Locate their contact details on your 5 steps to Flinders or the Course Advice pages.
If you intend to apply for credit, lodge the application as quickly as possible, preferably at least two weeks before the start of the relevant semester. If you are concerned about the time documents may take to reach Flinders, contact your Credit Transfer Officer for advice (see the Course Advice page for details).
Only a few external topics (with a Distance Education or Distance Education (FLC) location) require registration in a class activity, the timetable will indicate if this is necessary. If class registration is required, follow the instructions at Step 3 - Enrol in topics and register for classes.
Flinders Learning Online (FLO) is where you will access the teaching materials for your topic(s). You should have access to the teaching materials one week prior to the start of the teaching period. If you enrol late, once teaching has commenced, it may take two hours from the time you enrol before topics appear in FLO. For some topics, additional teaching materials will be provided in hard-copy. Your Topic Coordinator can advise if this is the case.
International students studying in Australia on a student visa may complete up to 25% of a course by distance or online learning. However:
- you need to take into account any credit you may have received. Credit reduces the total number of units for the course, and consequently the units able to be completed by distance or online learning.
- you may not enrol exclusively in distance/online learning topics in Semester 1 or Semester 2, you must take face-to-face topics as well.
- you may enrol exclusively in distance/online learning topics in Non-semester 1 or Non-semester 2.
- if you are in your last semester of study, with one topic remaining in order to complete your degree, you may take a non-semester distance/online learning topic.
For more information, contact the ESOS Compliance Officer in Enrolment Services on (08) 8201 3571 (International callers +61 8 8201 3571).
As a general principle it is expected that all students will pay this fee irrespective of course or course level. However some exceptions may apply, please refer to student services and amenities for additional details.
Students in receipt of Federal Loans may no longer enrol in topics that contain any online component. Enrolment in a topic that contains online delivery as the only method of delivery will result in you being ineligible for Federal Loans for the remainder of your course. Homework and assignment submission is not considered an online component for this purpose.
For more information, contact Student Finance Services on (08) 8201 3143 (International callers +61 8 8201 3143).
If you are unable to visit the central library on the main campus during normal business hours you can submit a postal application for a Student ID/Library card. You will need to complete the form and provide a colour passport photo signed by a competent person testifying that it is a true likeness of you. See the postal application site for more details.
If you are an external student and require a new sticker for your student ID card, you can email Enrolment Services and request a sticker is mailed to you. Enrolment Services will use the address recorded on the Student Information System, so ensure your mailing details are up-to-date before you send the request.
As an external student, we realise that you may need additional assistance and support while you study. If you need assistance to enrol, have problems with your study plan, or simply don't know who to contact with a query, let Enrolment Services know and we will do our best to help you. Depending on your location and the time difference, you can:
- email Enrolment Services with details of the assistance you need. Make sure you include your student ID number and course details. If there are substantial time differences Enrolment Services will attempt to resolve the matter for you by email correspondence, or will arrange a time to contact you by phone.
- call Enrolment Services on 8201 3950, or 1300 360 351 (local call charges apply within Australia), or for international callers dial +61 8 8201 3950.
- 'Request Support' via the Ask Trim website. Log in using your FAN and secure password. Fill in the details of your request on the electronic form, providing as much detail as you can. Again, if there are substantial time differences Enrolment Services will attempt to resolve the matter for you by email correspondence, or will arrange a time to contact you by phone.
With any of these options make sure that you mention that you are an external student requiring additional support.
The FLO Student Helpdesk can be contacted by e-mailing mailto:firstname.lastname@example.org?subject=FLO%20Help%20Request, or by phone on 1800 200 292 (International callers +61 8 8201 5378), or by using an online form. More details can be found at Flinders Learning Online>Student help.