If you withdraw from topics you may be eligible for a refund of student contribution amounts or tuition fees.
If you withdraw from a topic before the census date you may request a refund of the student contribution, tuition fee or student services and amenities fee that you have paid for that topic.
Additional refund conditions may apply to International Students. Please refer to the Student Related Policies and Procedures for further information.
To request a refund please submit a request via Ask Flinders (current students) or email firstname.lastname@example.org with the details of payments made to Flinders University and your circumstances. If you do not have an Australian bank account, then you will also need to include your overseas bank account details. You will receive an acknowledgement email and, if approved, your refund will normally be processed within 3 weeks of approval. See payment of refunds below for further information.
If you are an international student you must also refer to the Student Related Policies and Procedures section relating to International Students for refund conditions.
Normally no refunds will apply if you withdraw from topics after the census date.
If your withdrawal is as a result of exceptional circumstances you may be eligible to apply for a Remission or Refund of Student Contribution Amounts or Tuition Fees. Refer to the Policy on Refund of Student Contribution Amounts and Tuition Fees, and Remission of Higher Education Load Program (HELP) Debts.
If you are an international student you may be eligible for a refund of tuition fees in exceptional circumstances. Refer to the Student Related Policies and Procedures section relating to International Students for refund conditions.
Note: Academic grievances cannot form the basis of a remission or refund, unless a change to the course has occurred after the census date. Academic grievances should be raised within your academic School in the first place as per Section 4 of the Student Appeals and Complaints policy.
Visit the Remission of debt or refund page for further information.
Please note: Student services and amenities fees will not be refunded if you withdraw after the census date, regardless of the circumstances.
If your refund request is approved, the refund will be paid via an Electronic Funds Transfer (EFT). Refunds are normally processed within 3 weeks, once approval has been confirmed and bank details have been provided by you.
If you have an Australian bank account, please follow the instructions below for entering your bank details in to the Student Information System. Students who do not have an Australian bank account will need to provide their overseas bank details to Flinders Connect when requesting a refund.
To allow funds to be paid directly into your Australian bank account, you will need to:
- Log in to the Student Information System, using your student ID number and password
- Go to the 'My Finances' tab
- Select 'Enter Bank Account Details' from the side menu
- Click on the 'Change' button to enter new details
- Change the Payment Method to 'Electronic Funds Transfer' and enter your:
- BSB code
- Bank name
- Account code
- Click on the 'Save' button
Please allow 3 weeks for the funds to be transferred to your nominated bank account.