International Student Services is the first point of contact for international students and offers a range of programs supporting your enrolment, study and social life, as well as a referral service to facilities on campus and within the local community. For example, the ISS organizes a general orientation program for new international students, day and weekend tours throughout the semester, and coordinates a spouse conversation group. ISS staff write letters for students including student enrolment status, invitations and degree completion.

ISS has four advisory staff: one specifically for students on Australian Government scholarships offered through the Department of Foreign Affairs and Trade (Australia Awards); the other three provide advice to all other undergraduate and postgraduate students.