ISD Customer Service Centre

The Customer Service Centre (CSC) provides a central point of contact for University staff with enquiries about campus-wide network or telephone support, and for ISD desktop computer support.

Faculty staff and students should contact their local faculty support staff for computer support.

If all lines are busy, use our web reporting page to register your request.

If you wish to arrange computing services for a new (or relocated) staff member, use our web form.

If you wish to request a change to telephone services, use the Change of Telephone Service web form. 

The CSC is staffed from 8.30am to 5.00pm on normal work days.

Fax: +61 8 8201 3003
Email: csc@flinders.edu.au

Information and advice

Call ext 12345 for advice on any of the services provided by ISD. We will endeavour to respond that SAME DAY.

What to report

So that we can assist you more efficiently when you are reporting a problem, please make sure that you have the following information:

• Your name and telephone number
• Your department/faculty
• Your room number
• An accurate description of the fault
• Which computer in the room you are calling about

After hours support

You can still record a fault after hours by calling 12345 and recording a message or by completing the on-line Job Request Form. Our staff will attend to your request as soon as possible on the next working day.