Jabber Guest (Video Chat) will allow any student or other third party outside the University to have a video enabled telephone call with you, directly from their web browser, if they have a webcam, speakers and microphone.
All they need is the appropriate Jabber Guest link.
What can Jabber Guest do for you?
Students and or third parties can;
- have a video call directly with you on your video enabled telephone or using Jabber
- participate in a video conference with you and others
- allows you to put names/voices to faces
- the caller can show you something via video, maybe a form they are completing!
- ability to observe visual expressions;
- is the caller paying attention to you?
- does the caller understand what you are communicating?
Jabber Guest is only a URL (Link). The first time a calling party clicks the link, they will be required to install a web browser "plug-in". This takes less than a minute and is only required the very first time.
Callers require the following to use Jabber Guest:
- Internet connected device - laptop, desktop computer or mobile device
- Plug-in installed
The URL (link) looks like:
Example: The Flinders University Switchboard - the link would look like the following:
Example Use Cases
Email Signature -add your personal Jabber Guest URL to your email signature. You already advertise in your email signature; your email address, your phone/mobile number and your Jabber Guest URL can be included as well.
Video Chat button - add a button to your webpage. Picture this; a student is navigating the Flinders website; they decide they want to speak with somone for assistance. They click the "Video chat" button and a video call is established immediately from within their web browser.
Elevate from a voice call to a video call - If you believe it would be easier to communicate with video and voice, just send the third party your personal link and re-establish the conversation.
Job interviews - an interviewee unable to attend in person. Send them your Jabber Guest URL and they can have a video enabled discussion instead.