Can I dial out to Participants?

Is there any cost to use WebEx?

Are there any call costs incurred?

Can I record my meeting?

Who can host a WebEx meeting?

Who can join a WebEx meeting?

How many people can attend my meeting at once?

Will WebEx work on my Mobile device?

How do I install and Configure WebEx on my mobile device?

How do I get WebEx installed on my PC?

Does WebEx work for the Flinders University sites in the Northern Territory?

Can I use WebEx off campus?

What is the meeting number and where do I find it?

Are there any limitations on the number of WebEx meeting I host?

What is a host and what do they do?

What is presenter and what do they do?

I don’t have a webcam, can I still participate in the meeting?

Can I use WebEx to connect to a video conference at Flinders?

My audio is echoing, what can I do to fix it?

Can I share my screen using WebEx?

What is the web address of the Flinders WebEx meeting site?

What credentials do I use to log into the WebEx meetings site?

Can I display to more than one monitor during a presentation?

Can I use the camera on my Cisco Unified IP Phone 9971 to present video in a meeting?

What do I need to host or attend meetings?

Does a meeting automatically end if it exceeds the scheduled duration?

Why does a user appear twice in the meeting Participant list?

How many simultaneous meetings can I start as the host?

How do I start a meeting?

How do I join a meeting?

Can you secure a meeting?

Can students schedule or start meetings?

 

 

 

Can I dial out to Participants?

No. Participants can only dial into the meeting using the provided telephone dial in number or using their PC audio (VoIP).

 

Is there any cost to use WebEx?

There is no cost to use the WebEx service.

 

Are there any call costs incurred?

When using the “use my computer for audio” feature there is no call cost. If participants decide to dial into the telephone number 8201 2888 they will be charged normal call costs. If using an on campus extension dialling the WebEx extension number 12888 there will be no call cost.

 

Can I record my meeting?

Yes, you can record meetings and watch them for up to a month afterwards. Simply view Recording a meeting for instructions.

 

Who can host a WebEx meeting?

All Flinders staff have access to use the WebEx service. If you have a problem logging in please contact the service desk.

  

Who can join a WebEx meeting?

Anyone with a compatible device can attend a meeting.

 

How many people can attend my meeting at once?

Currently there is a maximum participant size of 200 participants for any one meeting.

 

Will WebEx work on my Mobile device?

There are apps for both IOS and Android operating systems.

The minimum supported versions are:

Apple iPhone or iPad: Apple iOS 6.0 and later.

Android devices: Android 2.1 and later.

 

How do I install and configure WebEx on my mobile device?

Please refer to the WebEx quick start guide (PDF 495KB)  for instructions.

 

How do I get WebEx installed on my PC?

Refer to the WebEx quick start guide (PDF 495KB)  for instructions.

 

Does WebEx work for the Flinders University Sites in the Northern Territory?

For those sites in the Northern Territory that are connected through the Charles Darwin University computer network, you will need to use your VPN client when participating in a WebEx meeting. You will need to do this when hosting or participating in a meeting.

 

Can I use WebEx off campus?

Yes, WebEx is publicly available.

 

What is the meeting number and where do I find it?

The meeting number is a nine-digit unique identifier that allows you to enter the correct meeting when joining a WebEx session. The meeting number also allows you to join a meeting for which you do not have a link. The meeting number can be found in your WebEx email invitation or calendar entry.

 

Are there any limitations on the number of WebEx meeting I host?

No, there is no restriction.

  

What is a host and what do they do?

A host is the organizer who schedules and starts the WebEx meeting. Only the host can start the meeting, participants cannot.

 

What is a presenter and what do they do?

The presenter is the person who shares content with everyone in the meeting. The host can pass the presenter role to another person in the meeting at any time.

 

I don’t have a webcam, can I still participate in the meeting?

Yes, you can participate in a WebEx meeting with audio only. You can use your telephone to participate in a WebEx meeting. If you want to participate with video/audio, hands-free or require privacy, ITS can recommend appropriate webcams and headsets.

 

Can I use WebEx to connect to a video conference at Flinders?

WebEx cannot connect to standard based video conferencing equipment.

 

My audio is echoing, what can I do to fix it?

For best audio results, a headset is recommended. If audio is needed for more than one person, an echo cancelling speakerphone is recommended.

 

Can I share my screen using WebEx?

Yes, screen sharing is available in WebEx. The host can share their screen by default or pass presentation privileges onto another user.

 

What is the web address of the Flinders WebEx meeting site?

Meetings.flinders.edu.au (Flinders WebEx).

 

What credentials do I use to log into the WebEx meetings site?

Please use your Flinders email address. In most cases this will be firstname.lastname@flinders.edu.au. The password is your standard FAN password.

 

Can I display to more than one monitor during a presentation?

No. You can only share one monitor at a time.

  

Can I use the camera on my Cisco Unified IP Phone 9971 to present video in a meeting?

No, only audio connectivity to the Cisco WebEx Meetings Server is supported.

 

What do I need to do to host or attend meetings?

You must have the Cisco WebEx Meetings application. Check out our guide Installing WebEx (PDF 550KB)  to get started.

 

Does a meeting automatically end if it exceeds the scheduled duration?

Regardless of the scheduled duration, a meeting can continue up to 24 hours (1440 minutes) as long as there is a host and a participant in the meeting. If a meeting includes only the host (or designated alternate host), it will end after 30 minutes or when the host leaves the meeting.

 

Why does a user appear twice in the meeting Participant list?

It is possible that the user joined the meeting from two different devices, for example, their iPhone and a desktop computer. They might also have inadvertently joined the same meeting twice by opening Meeting Centre twice on their desktop. Ask the user to end any additional sessions so that their name displays only once in the meeting.

 

How many simultaneous meetings can I start as the host?

You can start two simultaneous meetings as the host.

 

How do I start a meeting?

Please refer to the WebEx quick start guide (PDF 495KB) .

 

How do I join a meeting?

Please refer to the WebEx quick start guide (PDF 495KB) .

 

Can you secure a meeting?

You can make your meeting secure when making a booking by setting a password on the meeting. This password can be sent to the invited participants who will be able to join the meeting by using the password.

 

Can students schedule or start meetings?

Students cannot schedule or start a WebEx meeting this can only be done by staff at Flinders.