Following the announcement of a Voluntary Recall on Apple adapters, ITS has acquired a number of replacement adaptors for staff devices.
The recall affects Apple wall plug adapters shipped from 2003 to 2015 with Mac and certain iOS devices, and were also included in the Apple World Travel Adapter Kit.
To identify affected adaptors please refer to the below images.
Staff located at Bedford Park or Tonsley can swap out adaptors by contacting ITS at email@example.com or call 8201 2345 .
Replacements will only be issued upon presentation of an affected adaptor.
For off campus staff please refer to the options provided by Apple AC Wall Plug Adapter Exchange Program to exchange an affected adaptor.
Identifying your wall plug adapter
Compare your adapter to the images below. An affected wall plug adapter has 4 or 5 characters or no characters on the inside slot where it attaches to an Apple power adapter.
Unaffected adapters have a 3-letter regional code in the slot (AUS, EUR, KOR, ARG or BRA).
Guidelines for replacement:
- must be a one for one swap (Flinders will be charged replacement cost if old adaptors not returned)
- only affected units are accepted. (no third party non genuine Apple adaptors are accepted)
- only adaptors for Flinders devices are accepted (staff who own Apple devices which may be affected should refer to the Apple AC Wall Plug Adapter Exchange Program )