ISSUE

SYMPTOMS

STATUS

COMMENTS

Inconsistent deployment behaviour with printer queues and configuration of a default printer.

 

No available printers appear on the computer. For computers that do have printers available, it may not have   the correct default printer selected 

 

Resolved

 

Files downloaded in Microsoft   Edge cannot be opened from within the browser.

 

When attempting to open or run the downloaded file, it will indicate the file ‘might have been moved or deleted’.

Resolved

 

HP Records Manager (HPRM 8.1) used   at Flinders is not compatible with Office 2016

HPRM plugins in Office 2016 do not work

Known issue

Central Records staff have tested the HPRM Clients.

At this stage users of HPRM CANNOT upgrade to Office 2016.