Identity theft

Identity theft occurs when someone uses personal information about you without your permission. Thieves may attempt to steal your personal details such as name, address, contact details, financial details or passport number in an attempt to impersonate you. They may use your identity to conduct illegal activity or steal from you, resulting in financial loss, legal issues and reputational damage.

How to avoid identity theft

  1. Always be wary of any messages or sites that ask for your personal information such as:
    • Usernames
    • Passwords
    • Bank account numbers
    • PINs
    • Full credit card numbers
    • Your mother's maiden name
    • Your birthday.
  1. Never enter your password if you've arrived at a site by following a link in an email that you don't trust.
  2. Don't send your password via email, and don't share it with others.
  3. Pay close attention when asked to sign in or provide personal details online. Note: A web address beginning with https:// is a good indicator that your connection to that website is encrypted and more resistant to snooping or tampering.
    encrypted web address
  4. Report suspicious emails and scams.

How identity theft works