ITS Client Services

Client Services provides Helpdesk and Desktop Computer Support to the University.

Contact Us

Phone: Internal 12345 Option 2 
  External 8201 2345 Option 2
Email: ids@flinders.edu.au
Web Self Service: Click on IT Support on your Flinders Dashboard (Okta) or click here.
Opening Hours: 7:30am to 6:00pm, Monday to Friday, Excluding Public Holidays 

After hours or when all staff are busy you will be given an option to leave a voicemail message. Voicemails will be accessed as soon as practical during business hours otherwise you may choose to log a request via IT Support on your Flinders Dashboard (Okta).

 

Service Interruptions

Service interruption notification messages relating to IDS services are sent using an Office 365 group. To join the group, follow these instructions.

 

Useful links