Position

Professor and Head of Health Care Management
College of Medicine and Public Health

Topic Coordinator:

Research expertise

  • Applied business research
  • Business and management
  • Digital health
  • Health services research
  • Operations Research

Research interests

I am interested in the following research areas:

  • Patient flow related research
  • Observational research
  • mHealth (mobile health related research)
  • Health services research (in general)
  • Evaluation of programs and organisations 
  • Use of measurement for management and decision-making 


Flinders University of South Australia uses Simio simulation software under a grant from Simio LLC 

Supervisory interests

  • Health services research
  • Mobile technologies
  • Operations research

Publications

  • Castle, P. and Mackay, M. (2008). Building better work : a manual for a work analysis and employee engagement for the health sector. Australia: Dept. of Health SA.
    [Web Link]
  • Mackay, M.A., Houston, D.J., Walton, I.C. and Balan, P. (2017). Dispelling the notion of the ‘Digital Native’ health care management student – A case study. In SHAPE INTERNATIONAL SYMPOSIUM 2017. SHAPE INTERNATIONAL SYMPOSIUM 2017. UNE Paramatta NSW. Jul 2017, pp. 9-9.
  • Mackay, M.A., Houston, D.J., Walton, I.C. and Balan, P. (2017). Application of text analysis and content analysis to better understand student learning. 2017 HERGA Conference Bend or Break: flexible institutions, teachers and students.
  • Mackay, M.A. and Qin, S. (2014). Addressing Complex Health Services Research Problems: What Tools Can We Use? Flinders Medical Centre Grand Round.
  • Mackay, M.A. and Qin, S. (2014). Challenges of Patient flow simulation modelling. Health Systems Modelling Workshops. Melbourne.
  • Mackay, M.A. (2013). Functional Job Analysis and Health Care Management. Society for Health Administration Programs in Education (SHAPE) Symposium. Brisbane.
  • Mackay, M. (2010). Beds and Workers in Hospital Service Management - the Nosokinetics View. In Invited Presentation at the World Congress of Internal Medicine Melbourne 2010. Melbourne, Australia.
  • Mackay, M. and Adams, R. (2010). System Capacity - understanding beds and workers. In Presented at the Health Care Modelling Forum. The University of Adelaide, Australia.
  • Mackay, M. (2009). Beds, Workers and Decisions for Hospital and Health Service Management. In Invited Presentation at the Health Round Table - Regional Hospitals Group. Australia.
  • Mackay, M. (2009). Beds, Workers and Decisions for Hospital and Health Service Management. In Invited Presentation at the Qld Chapter of Australian College of Health Service Executives. Australia.
  • Castle, P. and Mackay, M. (2008). Building Better Work Methodology Presentation. In Invited Presentation at the Queensland Dept of Health. Australia.
  • Mackay, M. and Castle, P. (2008). The Building Better Work Methodology - Friend or Foe? (Is it BIG Brother or big brother?) In Presented at the School of Psychology Seminar Series. The University of Adelaide, Australia.
  • Mackay, M. and Traeger, M. (2008). Painting the picture - key characteristics and recent trends in Australian CTP schemes. Better Choices Better Health: Improving Compensation Outcomes Conference. Adelaide, Australia. Nov 2008.
  • Mackay, M. (2007). The development of a workforce tracking tool - gaining an insight to influence the future workforce. Australian and New Zealand Health Services Research Conference. Auckland, New Zealand.
  • Mackay, M. (2007). Strategic Decision-making: policy implications of bed occupancy modelling - can we do without it? Australian and New Zealand Health Services Research Conference. Auckland, New Zealand.
  • Mackay, M. and Castle, P. (2007). Building Better Work. In Presented at the School of Psychology Health, Disability and Lifespan Development Research Unit - Work Life Balance subgroup. The University of Adelaide, Australia.
  • Mackay, M. and Castle, P. (2007). Measuring what gets done: a task analysis approach to instigating role redesign in health. Change Champion's Skill Mix Conference. Melbourne, Australia.
    [Web Link]
  • Mackay, M. (2006). Health Care Modelling - Doctoral Studies Findings. In Presented at the School of Psychology. The University of Adelaide, Australia.
  • Mackay, M. (2006). Searching for Gold: Is it slim pickings or the jackpot in the health industry? In Invited Presentation at the MASCOS Industry Seminar. AMSI / MASCOS Industry Forum - Mathematical Opportunities in Healthcare. Melbourne, Australia.
  • Mackay, M. and Lee, M. (2006). Bed Numbers: Improved decision-making with compartmental flow models. A Measure of Hospital Health: the 2006 Biennial Health Conference. Sydney, Australia. Nov 2006.
  • Mackay, M. and Lee, M. (2006). Development of compartmental flow models for the Australian and New Zealand acute care sector. International Conference on Health and Social Care Modelling and Applications.
  • Mackay, M. and Rae, B. (2006). Can the weather be used to assist bed-planning decisions? International Conference on Health and Social Care Modelling and Applications.
  • Mackay, M. (2005). How Much Does Weather Matter in Strategic Models of Bed Occupancy? In Invited Presentation at the Quantitative and Predictive Methods in Health Care Management: Resolving the Queueing Quandary Workshop. University of Melbourne, Australia.
  • Mackay, M. (2005). Modelling and decision-making in the health sector. In Guest lectures School of Psychology for the human factors Masters course. The University of Adelaide, Australia.
  • Mackay, M. (2005). Modelling and decision-making in the health sector. In Guest lectures School of Psychology for the human factors Masters course. The.
  • Harrison, G. and Mackay, M. (2004). Modelling occupancy variability and future demand for hospital beds. IMA Quantitative Modelling in the Management of Health Care. Salford, UK.
  • Mackay, M. and Lee, M. (2004). Choice of Models for the Analysis and Forecasting of Hospital Beds. IMA Quantitative Modelling in the Management of Health Care. Salford, UK.
  • Mackay, M. and Lee, M. (2004). Population Changes and Projecting Future Acute Health Care Resource Demands with Flow Models. IMA Quantitative Modelling in the Management of Health Care. Salford, UK.
  • Mackay, M., Lee, M. and Walton, I. (2004). Benchmarking Using Flow Modelling. IMA Quantitative Modelling in the Management of Health Care. Salford, UK.
  • Mackay, M., Lee, M., Millard, P. and Rae, B. (2004). Using Flow Modelling as an Explanatory Tool and to Project Future Service Change. IMA Quantitative Modelling in the Management of Health Care. Salford, UK.
  • Mackay, M.A., Thompson, C.H., Ward, D.A., Green, D., Campbell, D., McDonnell, G., et al. (2014). GP co-payment would increase emergency department wait times. The Conversation,
    [Web Link] [Web Link]
  • Champion, R., Chan, K., Mackay, M., Martin, M., Masman, K. and Mills, T. (2014). Is big data the new statistics? Vinculum, 51(3) pp. 8-10.
    [Web Link]
  • Mackay, M. (2013). Health funding under the microscope - but what should we pay for? Crickey.com,
    [Web Link] [Web Link]
  • Mackay, M. and Castle, P. (2008). All in a day's work: an observational study to quantify how and with whom doctors on hospital wards spend their time. Medical Journal of Australia, 189(9) pp. 528-529.
    [Scopus] [Web Link] [Web Link]
  • Mackay, M. (2008). Young dementia and bed occupancy time: Well fitted by a single exponential with a constant. Nosokinetic News – A Health Care Modelling News Letter, 5(4) pp. 3.
    [Web Link] [Web Link]
  • Mackay, M. (2008). Compartmental Flow Modelling of Acute Care Hospital Bed Occupancy for Strategic Decision-Making. Nosokinetic News – A Health Care Modelling News Letter, 5(2) pp. 5.
  • Mackay, M. and Castle, P. (2008). Measuring and understanding what counts - what the workers do. Nosokinetic News – A Health Care Modelling News Letter, 5(1) pp. 6.
  • Mackay, M. (2007). Looking in from the outside - time to get through the door. Nosokinetic News – A Health Care Modelling News Letter, 4(5) pp. 2.
  • Mackay, M. and Millard, P. (2007). The Need for Better Decision-Making. BMJ (Online)
  • Millard, P. and Mackay, M. (2007). Introducing nosokinetics: modelling to enhance health system management. Australian Health Review, 31(1) pp. 22-23.
    [10.1071/AH070022]
  • Mackay, M. (2005). Surgical Waiting Lists in Australia hit the headlines. Nosokinetic News – A Health Care Modelling News Letter, 2(2) pp. 1.
  • Mackay, M. and Millard, P. (2005). Science not Rhetoric. Australian Nursing Journal, 12(10) pp. 3.
    [Web Link] [Web Link]
  • Mackay, M. and Millard, P. (2005). Trends in the use of hospital beds by older people in Australia: 1993-2002. Medical Journal of Australia, 182(5) pp. 252-253.
    [Web Link] [Web Link]
  • Mackay, M. (2004). ean Thinking and Health Care - the Next Trend? Nosokinetic News – A Health Care Modelling News Letter, 1(1) pp. 2.
  • Mackay, M. (2004). What's Wrong with Average Length of Stay? Nosokinetic News – A Health Care Modelling News Letter, 1(3) pp. 2.
  • Mackay, M. (2004). Using Ogive Plots to Display Occupancy Statistics. Nosokinetic News – A Health Care Modelling News Letter, 1(6) pp. 3.
  • Mackay, M. (2004). Moving Averages: What Are they? Nosokinetic News – A Health Care Modelling News Letter, 1(4) pp. 3.
  • Mackay, M. and Millard, P. (2004). What's this? Australian hospital bed usage: depends on how you see it. Nosokinetic News – A Health Care Modelling News Letter, 1(6) pp. 1.
  • Clissold, A., Filar, J.A., Mackay, M.A., Qin, S. and Ward, D.A. (2015). Simulating hospital patient flow for insight and improvement. In A. Maeder and J. Warren, ed. Proceedings of the 8th Australasian Workshop on Health Informatics and Knowledge Management (HIKM 2015) Australia: CRPIT, ACS. The 8th Australasian Workshop on Health Informatics and Knowledge Management (HIKM 2015) Sydney, Australia. Jan 2015, pp. 15-23.
    [Web Link]
  • Mackay, M., Qin, S., Clissold, A., Hakendorf, P., Ben-Tovim, D.I. and McDonnell, G. (2013). Patient flow simulation modelling - an approach conducive to multi-disciplinary collaboration towards hospital capacity management. In Piantadosi, J., Anderssen, R.S. and Boland, J., ed. MODSIM2013, 20th International Congress on Modelling and Simulation. The Modelling and Simulation Society of Australia and New Zealan. The 20th International Congress on Modelling and Simulation (MODSIM2013) Adelaide, Australia. Dec 2013, pp. 50-56.
    [Web Link]
  • Karnon, J., Mackay, M. and Mills, T. (2009). Mathematical modelling in health care. In Anderssen, R.S., R.D. Braddock and L.T.H. Newham, ed. Proceedings of the 18th World IMACS Congress and MODSIM09 International Congress on Modelling and Simulation. Modelling and Simulation Society of Australia and New Zealand. 18th World IMACS Congress and MODSIM09 International Congress on Modelling and Simulation. Cairns, Australia. Jul 2009, pp. 44-56.
    [Scopus] [Web Link]
  • Gorunescu, F., Mackay, M., Millard, P. and McClean, S. (2001). Queuing Models of the Dynamics of Bed Occupancy in Hospital Systems with Fixed or Limited Capacity. In Proceedings of the 10th International Symposium on Applied Stochastic Models and Data Analysis. www.asmda.com/id9.html: ASMDA. 10th International Symposium on Applied Stochastic Models and Data Analysis. Compiegne, France. Jun 2001, pp. 475-480.
  • Mackay, M. and Gorunescu, F. (2001). Midnight Bed Census, Patient Length Of Stay And Bed Occupancy Modelling. In Proceedings of the 10th International Symposium on Applied Stochastic Models and Data Analysis. www.asmda.com/id9.html: ASMDA. 10th International Symposium on Applied Stochastic Models and Data Analysis. Compiegne, France. Jun 2001, pp. 711-717.
  • Mackay, M. and Pradhan, M. (2000). Use of Simulation Modelling to Overcome Operational and Structural Inefficiencies. In HIC 2000: Proceedings. Health Informatics Society of Australia. HIC 2000: Eighth National Health Informatics Conference. Adelaide, Australia, pp. 343-349.
  • Harrison, G., Zeitz, K., Adams, R. and Mackay, M. (2013). Does hospital occupancy impact discharge rates? Australian Health Review, 37(4) pp. 458-466.
    [10.1071/AH12012] [Scopus]
  • Mackay, M. and Lee, M. (2005). Choice of models for the analysis and forecasting of hospital beds. Health Care Management Science, 8(3) pp. 221-230.
    [10.1007/s10729-005-2013-y] [Scopus]
  • Harrison, G., Shafer, A. and Mackay, M. (2005). Modelling Variability in Hospital Bed Occupancy. Health Care Management Science, 8(4) pp. 325-334.
    [10.1007/s10729-005-4142-8] [Scopus]
  • Mackay, M. (2001). Practical Experience With Bed Occupancy Management And Planning Systems: An Australian View. Health Care Management Science, 4(1) pp. 47-56.
    [10.1023/A:1009653716457]
  • Millard, P., Mackay, M., Vasilakis, C. and Christodoulou, G. (2000). Measuring and modelling surgical bed usage. Annals of the Royal College of Surgeons of England, 82(2) pp. 75-82.
    [Scopus] [Web Link] [Web Link]
  • Mackay, M. and Millard, P. (1999). Application and comparison of two modelling techniques for hospital bed management. Australian Health Review, 22(3) pp. 118-143.
    [10.1071/AH990118]
  • Castle, P. and Mackay, M. (2007). Building Better Work: Measuring what Gets Done : a Task Analysis Approach for the Health Sector. Australia: Department of Health South Australia.
  • Clissold, A., Filar, J.A., Mackay, M.A., Qin, S. and Ward, D.A. (2015). Simulating hospital patient flow for insight and improvement. In A. Maeder and J. Warren, ed. Proceedings of the 8th Australasian Workshop on Health Informatics and Knowledge Management (HIKM 2015) Australia: CRPIT, ACS. The 8th Australasian Workshop on Health Informatics and Knowledge Management (HIKM 2015) Sydney, Australia. Jan 2015, pp. 15-23.
    [Web Link]
  • Mackay, M., Qin, S., Clissold, A., Hakendorf, P., Ben-Tovim, D.I. and McDonnell, G. (2013). Patient flow simulation modelling - an approach conducive to multi-disciplinary collaboration towards hospital capacity management. In Piantadosi, J., Anderssen, R.S. and Boland, J., ed. MODSIM2013, 20th International Congress on Modelling and Simulation. The Modelling and Simulation Society of Australia and New Zealan. The 20th International Congress on Modelling and Simulation (MODSIM2013) Adelaide, Australia. Dec 2013, pp. 50-56.
    [Web Link]
  • Karnon, J., Mackay, M. and Mills, T. (2009). Mathematical modelling in health care. In Anderssen, R.S., R.D. Braddock and L.T.H. Newham, ed. Proceedings of the 18th World IMACS Congress and MODSIM09 International Congress on Modelling and Simulation. Modelling and Simulation Society of Australia and New Zealand. 18th World IMACS Congress and MODSIM09 International Congress on Modelling and Simulation. Cairns, Australia. Jul 2009, pp. 44-56.
    [Scopus] [Web Link]
  • Castle, P. and Mackay, M. (2008). Building better work : a manual for a work analysis and employee engagement for the health sector. Australia: Dept. of Health SA.
    [Web Link]
  • Harrison, G., Zeitz, K., Adams, R. and Mackay, M. (2013). Does hospital occupancy impact discharge rates? Australian Health Review, 37(4) pp. 458-466.
    [10.1071/AH12012] [Scopus]
  • Harrison, G., Shafer, A. and Mackay, M. (2005). Modelling Variability in Hospital Bed Occupancy. Health Care Management Science, 8(4) pp. 325-334.
    [10.1007/s10729-005-4142-8] [Scopus]
  • Mackay, M. and Lee, M. (2005). Choice of models for the analysis and forecasting of hospital beds. Health Care Management Science, 8(3) pp. 221-230.
    [10.1007/s10729-005-2013-y] [Scopus]
  • Mackay, M. (2001). Practical Experience With Bed Occupancy Management And Planning Systems: An Australian View. Health Care Management Science, 4(1) pp. 47-56.
    [10.1023/A:1009653716457]
  • Millard, P., Mackay, M., Vasilakis, C. and Christodoulou, G. (2000). Measuring and modelling surgical bed usage. Annals of the Royal College of Surgeons of England, 82(2) pp. 75-82.
    [Scopus] [Web Link] [Web Link]
  • Mackay, M. and Millard, P. (1999). Application and comparison of two modelling techniques for hospital bed management. Australian Health Review, 22(3) pp. 118-143.
    [10.1071/AH990118]

Professional and community engagement

Member of:
Health Services Research Association of Australia and New Zealand
Australasian Evaluation Society

Contact

Add to address book
Phone: +61 8 82017758
Email:
Location: Health Sciences Building (2.36)
Postal address: GPO Box 2100, Adelaide 5001, South Australia
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