Ms Nicole Sferruzzi

Senior Manager, Student Administration Services

Student Experience and Management

place Student Centre (256)
GPO Box 2100, Adelaide 5001, South Australia

Over 20 years experience as manager and leader in driving excellence in support services in small to large, diverse, and dynamic environments. I am passionate about change, business management, innovation, and technology. I relish in opportunities to self-reflect and adapt, to refresh and reframe what I do which contributes to the tapestry of making a difference.

Qualifications
  • Diploma of Project Management
  • Diploma of Business Management
Honours, awards and grants
  • Flinders University, Student Administration Services Certificate of Commendation Collaboration Award (2019)
  • Co-contributed to Association for Tertiary Education Management Award to Flinders University, College of Humanities, Arts and Social Sciences in School/Faculty Management for recognition of professional staff commitment to customer services (2019)
Key responsibilities
  • Lead operational management of core, integrated professional support services for student administration services across examinations, graduations resources scheduling and services, and student finance and scholarships
  • Provide strategic advice and driving service improvement initiatives and projects spanning the student lifecycle
  • Contribute to legislative compliance and quality assurance