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Procedures
2.1 When notification of a dishonoured cheque
is received from the bank, it will be forwarded to the Supervisor,
Cashier’s Office and the following action taken:
• the receipt number on the processed cheque will be
identified.
• the receipt will be retrieved and the student or income
account number identified.
• the receipt will be voided in the Student 1 Cash Receipting
System.
2.2 If the original payment related to a
fee or loan obligation the voided receipt will be recorded
on the student’s account, unallocating the original
charge. A charge will be raised on the student account for
any dishonour fees incurred.
2.3 The Cashier’s Office will contact
the person or area who originally presented the cheque to
notify them of the dishonour and the reversal of the receipt.
The notification will indicate:
• the voided receipt number
• the date
• the amount
• the drawer’s name
• the bank and branch
• the reason for the dishonour if known.
2.4 The department and/or presenter of the
cheque is responsible for resolving the dishonour with the
drawer. Dishonour fees will be recouped from the cost centre
or drawer.
2.5 Where the dishonour relates to a student
payment, a sanction* will be imposed where appropriate.
* A sanction on a student account will prevent
the student from accessing library services, receiving a statement
of examination results, enrolling or re-enrolling in the University,
having an award conferred, or receiving a certificate of academic
record.
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