These procedures are for the internal handling of grievances. The University recognises the complainant's right to refer a grievance to a relevant external agency at any time. External agencies may include the Australian Industrial Relations Commission (to be renamed Fair Work Australia from July 2009), the Equal Opportunity Commission, Human Rights and Equal Opportunity Commission, Ombudsman or Police. Assistance may be sought from the Director, Human Resources Division or the Manager, Equal Opportunity and Diversity as appropriate. (Statement approved by EDA 13/09/05).