Policy Redesign Project

All policies and procedures are being reviewed as part of this project. This document is pending review, but remains in effect until the review is carried out.

Enrolment Policy and Procedures

Establishment: Academic Senate, 11 November 2015
Last Amended: Deputy Vice-Chancellor (Academic), 8 February 2016
Nature of Amendment: Consequential amendments arising from the establishment of the Deputy Vice-Chancellor (Students)
Date Last Reviewed:  
Responsible Officer: Deputy Vice-Chancellor (Students)

1.  Purpose

The Enrolment Policy and Procedures is established pursuant to Statute 6.2: Enrolment of Students.  The purpose of this policy and its procedures is to ensure that that the University’s enrolment processes and practices are fair, transparent and consistent, and comply with applicable Australian Government legislation.  It also establishes student responsibilities with respect to enrolment.

 

2.  Scope

2.1  This policy and its associated procedures apply to the enrolment of students in all enabling and award courses offered by the University, and the enrolment of students approved to undertake topics on a non-award, cross-institutional or audit basis.  It applies to University staff, students and persons undertaking topics on an audit basis.

2.2  Responsibility for the planning, management and administration of enrolment rests with Student Administration, within the Student and Academic Services Division at Flinders University.

 

3.  Definitions

Academic award – a degree, diploma or other award established in accordance with University statutes and regulations and specified in the Register of Degrees, Diplomas and Other Academic Awards.

Academic year – consists of two semesters beginning in late February or early March and ending in November.

Applicable Australian Government legislation – is the Higher Education Support Act (HESA) 2003, and Ministerial Guidelines and Regulations issued under its authority; Education Services for Overseas Students (ESOS) Act 2000; and National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 (ESOS National Code 2007).

Assumed knowledge – a level of knowledge or particular knowledge or skills that it is assumed a student has mastered or acquired prior to commencing a topic and which facilitates an understanding of the content and study material delivered in the topic.  

Auditing a topic – attendance at lectures of a topic in an award course by a person for general interest only (i.e. not for the purpose of completing the requirements of the award).

Award course – a formalised course of study that leads to a higher education award under the Australian Qualifications Framework.

Census date – the effective date upon which an enrolment must be finalised for a topic.  A student who is enrolled in a topic on the census date is deemed to be enrolled and is liable for the tuition fee or student contribution amount or any other fee or charge which is applicable to the student under Australian Government legislation or University policy.  It is the last day a student can withdraw from a topic and have the topic deleted from his or her academic record.

Concurrent prerequisite – a topic that the student must either have passed before enrolment in the specified topic, or be undertaking at the same time as another specified topic.

Confirmation of Enrolment (CoE) – for international students, a document provided via the Australian Government’s student management system (PRISMS) as evidence of an international student’s enrolment for the purposes of applying for or extending a student visa.

Corequisite – a topic that must be undertaken at the same time as another specified topic.

Course – a combination of topics, according to a course rule, that leads to the award of a qualification.

Course rule – the rules specifying the admission or entry requirements, program of study, learning outcomes, and requirements for successful completion of an enabling or award course.  

Credit – is defined in the University’s Policy on Credit Transfer.

Cross-institutional study – study undertaken by a student who is enrolled in an enabling or award course at one institution, and is approved to undertake a topic or topics offered by another institution toward the requirements of their course.

Enabling course – a course of study that enables the student to qualify for admission to an award course. It does not include a course leading to a higher education award under the Australian Qualifications Framework.

Enrolment – the act or process of becoming enrolled in topics at the University.

Enrolment Declaration – a statement of University rules, expectations and student responsibilities that students are required to read and accept for each course that they are enrolling into as part of the online enrolment process.

Enrolment not permitted – a restriction that applies when two or more topics are deemed to have sufficient overlap between the content, such that the student is not permitted to enrol in more than one of the topics towards their course of study.

Equivalent full-time student load (EFTSL) – a measure of the study load for an academic year of a student undertaking a course on a full-time basis.

Grade Point Average (GPA) – is defined in the University’s Assessment Policy and Procedures.

Non-award study – comprises study in a topic or topics normally offered within an award course, but the completion of which does not count towards an award course.

Prerequisite – can be either:

  • a topic, or combination of topics, that must be completed, and for which a specified minimum grade must be obtained before another topic may be studied; or
  • restrictions on the enrolment in a topic to students in one or more specified award courses.

Program of study – a structured sequence of topics that students are required to successfully complete in order to gain an academic award.  An academic award may include ‘specialisations’, ‘streams’ or ‘majors’.  These are clusters of topics that relate to particular professional orientations, disciplinary content or entry pathways.

Research higher degree – is defined in the University’s Research Higher Degrees: Policy and Procedures.

Sanction – a penalty applied for failure to abide by a statute, regulation, condition or other lawful direction of the University.

Special circumstances – is defined in the University’s Refund of Student Contribution Amounts and Tuition Fees, and Remission of Higher Education Loan Program (HELP) Debts Policy.

Special approval required – a restriction that prevents enrolment in a topic due to specific requirements of the topic requiring approval on an individual student basis.  

Student – an enrolled student is defined in Statute 6.2: Enrolment of Students

Study load – is determined by the number of units in which a student is enrolled across an academic year.

Topic – a discrete component of a course in which students enrol, also called a ‘unit of study’ in applicable Australian Government legislation.

Unit – the weighting given to a topic.  The unit value for a topic is published in topic information and course rules on the University’s website.

 

4.  University responsibilities

4.1  The University will endeavour to provide students with clear, timely and accurate advice in relation to enrolment and critical dates.  

4.2  The University will take reasonable action to ensure a student who is admitted to an award course is able to enrol in topics that will enable the student to complete the requirements of the course.

4.3  Where a course rule has been altered or repealed, the University will allow students to complete their course under the course rule under which they were enrolled, or determine other arrangements for the completion of the course on the condition that such arrangements do not unreasonably disadvantage those students affected by the alteration or repeal of the course rule in question.

4.4  On the advice of the Director, Student Administration, the Deputy Vice-Chancellor (Students) will approve the form and content of the Enrolment Declaration.


5.  Student responsibilities

5.1    Students are responsible for:

  • adhering to the statutes, regulations, terms, conditions and other lawful directions of the University until the student:
  • qualifies for the degree, diploma or other academic award for which the student is enrolled;
  • notifies of withdrawal as a student;
  • is granted leave of absence;
  • fails to re-enrol for a further period of study within the required time; or
  • is refused further enrolment by the University;
  • complying with any applicable Australian Government legislation;
  • informing themselves about and ensuring their enrolment meets University, course and topic requirements, including but not limited to any requirements specified in the relevant course rule, and any other criteria the University requires the student to meet; and
  • providing the University with complete and accurate personal information, including a reliable mailing address, and for maintaining up to date contact details at all times.

5.2  International students

5.2.1  International students must:

  • adhere to the provisions of their student visa and the requirements of the Education Services for Overseas Students (ESOS) Act 2000 and associated ESOS National Code 2007, and any responsibilities and obligations specified under the Policy for International Students;
  • enrol in accordance with their study plan.  If they do not, the University will cancel the student’s Confirmation of Enrolment (CoE), which may affect their visa;
  • ensure they do not enrol in more than 25% of their total course by external and/or online modes of study, or enrol exclusively in external and/or online topics in any compulsory study period, in accordance with the ESOS National Code 2007.  The University will cancel a student’s CoE if the student’s enrolment exceeds that limit, which may affect the student’s visa; and
  • complete their study within the expected duration of the course as recorded on their CoE.

5.2.2    Where an international student’s final topic in their program of study is available in external mode, the student may be able to complete the course externally from their home country.

5.2.3    International students seeking to extend their CoE or transfer between higher education providers may do so in accordance with the Policy for International Students.

5.3  Student identification

5.3.1  Students are required to hold a Student Identification card (Student ID card), bearing a photograph of the holder, and are required to:

  • carry their Student ID card while on University grounds or premises;
  • present their Student ID card when borrowing books and materials from the University Library (refer Clauses 5 and 10 of the University Library Rules);
  • present their Student ID card at examinations (refer Clause 6 Rules for the Conduct of Examinations); and
  • present their Student ID card at the request of a member of the University’s Security staff, or an authorised person appointed by Council for the purposes of the University’s By-Laws, when on University grounds or premises and where there is reasonable cause to believe that the student may have been engaged in disorderly behaviour or misconduct.

5.3.2  Students may also be required to present their Student ID card as proof of identity when seeking concessions or discounts from businesses on University grounds or located on University premises and from businesses external to the University.


6.  Enrolment in an award course (other than research higher degree courses)

6.1  A student admitted to an award course must enrol in the topics that he or she intends to study in accordance with published first and last dates to enrol.  The selected topics must conform to the course rule requirements for the course.  Any enrolment outside of the course requirements may only be undertaken as non-award study (see Clause 8).

6.2  Concurrent enrolment in two or more award courses is permitted subject to the student fulfilling the admission requirements of each course and any restrictions that may be specified in a course rule.

6.3  A student admitted to an award course will normally enrol via the University’s online enrolment system.

6.4  At the time of enrolling in topics for any given year, students are required to confirm that they have read and accepted the Enrolment Declaration.

6.5  Study load

6.5.1  A standard full-time load is defined as 36 units per academic year.

6.5.2  The structure of award courses and the calculation of student contribution amounts, tuition fees and the student services and amenities fee are based on the principle that 36 units represents a standard full-time load (1.0 EFTSL).

6.5.3  Where a student enrols in a combination of topics (exclusive of any topics designated as summer teaching period topics (SU)) that amounts to more than 36 units in any academic year this corresponds to an overload.

6.5.4  The maximum study load in which a student may enrol without special approval is:

a.  22.5 units in a single semester; and  

b.  9 units in topics designated as summer teaching period topics (SU) in a single summer teaching period.  

6.5.5  A student who wishes to enrol in excess of the limits specified in clause 6.5.4 must seek approval from the staff member responsible for approval of variations to the student’s program of study.  In their request, the student must indicate the topics in which they seek enrolment and the reasons for wishing to take the overload.

6.5.6  In assessing a request for an overload requiring special approval, the relevant staff member will:

  • determine whether the overload will unduly prejudice the student’s chances of successfully completing the topics to be studied during the period of overload; and
  • will take into account:
  • the reasons submitted by the student;
  • the student's previous academic record; and
  • any other relevant matters.

6.5.7  Students must pay any fees and charges associated with the additional load.

 

7.  Enrolment in a research higher degree course

7.1  Research higher degree students will have their enrolment in time-based research components recorded by Faculty staff with responsibility for the administration of research higher degrees.

7.2  A student admitted to a research higher degree who wishes to amend his or her enrolment in a time-based research component, including intermission (leave of absence) and withdrawal from candidature, must meet the requirements and follow the processes specified in the University’s Research Higher Degrees: Policy and Procedures.

7.3    Students who are required to complete credit-based topics in a research higher degree must enrol in these topics in accordance with Section 6 of the Enrolment Policy and Procedures.

 

8.  Non-award study

8.1  An application for non-award study is subject to Faculty approval.  Approval to enrol in a topic on a non-award basis will only be given where:

  • the applicant meets any academic entry standards and other eligibility criteria as specified by the Faculty; and
  • the Faculty is, within its absolute discretion, willing to accept the applicant; and
  • places are available in the topic concerned.

8.2    A non-award student:

  • must submit an application for non-award studies on the approved application form;
  •  is not eligible for Commonwealth support and must pay tuition fees, incidental fees and the student services and amenities fee.  The tuition fee charged will be equal to the highest student contribution amount in the case of enrolment in undergraduate topics or the domestic postgraduate tuition fee in the case of enrolment in postgraduate topics.  Faculties must apply to the Deputy Vice-Chancellor (Academic) for approval to charge a fee greater than the standard rate;
  • must meet assessment and attendance requirements as applicable to award students in order to successfully complete the topic.

8.3  Certification of completion of non-award studies will be a transcript of academic record.

8.4  Students who are enrolled on a non-award basis are subject to the statutes, rules, regulations and policies of the University. 


9.  Cross-institutional study

9.1  Incoming cross-institutional study

9.1.1  Where the applicant is enrolled at another institution and applies to undertake cross-institutional study at Flinders University he or she will only be admitted if a place is available in the topic concerned, the relevant Faculty accepts the student and documented approval is provided from the other institution.

9.1.2  Students undertaking cross-institutional study will incur liability for payment of fees and charges as follows:

  • the student contribution amount or relevant tuition fee as applicable;
  • student services and amenities fee; and
  • any incidental fees.

9.1.3  Certification of completion of cross-institutional study will be a transcript of academic record.

9.1.4  Students who are enrolled as cross-institutional students are subject to the statutes, rules, regulations and policies of the University. 

9.2  Outgoing cross-institutional study

9.2.1  A student enrolled in an award course of Flinders University who wishes to undertake cross-institutional study at another institution and have the topic or topics at the other institution count towards his or her Flinders award must obtain approval from the relevant course coordinator (or nominee) and the person with delegated approval at the other institution.

9.2.2  In assessing an application for cross-institutional study, the relevant course coordinator (or nominee) will consider:

  • the reasons submitted by the student;
  • whether the requested cross-institutional topic(s) will count as a core, option or elective topic in the Flinders course;
  • the availability of Flinders’ topics with equivalent learning outcomes to the proposed cross-institutional study;
  • whether the completion of the cross-institutional study would assist the student to meet course requirements; and
  • any relevant Faculty or School policies with respect to cross-institutional study.

9.2.3  Where cross-institutional study has been approved, a student may then seek approval from the other institution to formally enrol in the topic(s) at that institution.  The student is responsible for meeting the enrolment requirements at the other institution, including the payment of student contribution amounts, tuition fees and any student services and amenities fees at that institution.

9.2.4  Certification of out-going cross-institutional study will be an official statement of results or transcript of academic record from the other institution and will be recorded as credit on the Transcript of Academic Record at Flinders.  The student is responsible for providing a copy of the results in order for credit to be granted toward their course at Flinders.  Cross-institutional study is not graded and does not contribute to a student’s Grade Point Average (GPA).

10.  Flinders and TAFE SA dual awards

10.1  A student undertaking a Flinders and TAFE SA dual award must enrol at both Flinders University and TAFE SA concurrently.  

10.2  Information about enrolment in Flinders and TAFE SA dual awards is provided here:

10.3  There are different administrative processes and requirements at each institution. 

10.3.1  Students who enrol in Flinders topics within a higher education/VET dual award program are Flinders students for those topics.

10.3.2  Students who enrol in TAFE SA units within a higher education/VET dual award program are TAFE SA students for those units.

10.3.3  When a student amends their enrolment at one institution this does not automatically amend their enrolment at the other institution.

 

11.  Exchange and study abroad

11.1  Exchange and study abroad activities are defined by the Policy on International Students.

11.2  Inbound and outbound exchange and study abroad students are subject to the University’s statutes, rules, regulations and policies.

11.3  Enrolment requirements are defined by the conditions of the offer to the student, which must be adhered to in order for the offer to remain valid.

11.4  Exchange students must apply on the nominated form and be accepted in order to undertake an international student exchange.

11.5  Inbound study abroad students must:

  • apply on the nominated form; and
  • seek written approval from the relevant topic coordinator.

11.6  Outbound study abroad students must:

  • satisfy any eligibility requirements for participating in study abroad;
  • seek written permission from their relevant course coordinator; and
  • formally apply for transfer of credit.


12.  Auditing a topic

12.1  A person wishing to audit a topic must submit an application on the approved form.

12.2  Audit of a topic is subject to eligibility and approval criteria specified by the relevant Faculty.

12.3  A person auditing a topic is not considered a student of the University.  

12.4  A person auditing a topic is not eligible for Commonwealth support and must pay an audit fee. The fee charged will be determined by the relevant Faculty from which a topic is delivered.

12.5  A person auditing a topic is:

  • not required, nor eligible, to complete assessment;
  • will not qualify for admission to an award course on the basis of the successful completion of topics undertaken on an audit basis; and
  • will not be eligible to count such topics as credit in an award course, in accordance with the University's Credit Transfer Policy.

12.6  A person who is auditing a topic is subject to the statutes, rules, regulations and policies of the University. 


13.  Enrolment conditions, restrictions and sanctions

13.1  Prerequisites, concurrent prerequisites, corequisites, prior assumed knowledge, incompatible (enrolment not permitted) and restricted topics (special approval required) will be specified as enrolment requirements of the topic and published on the University website.  

13.2  Prerequisites, concurrent prerequisites and corequisites may be placed on topics for one or more of the following reasons:

  • to limit the availability of a topic to a specific cohort of students undertaking a designated course or program of study;
  • to provide students with an appropriate knowledge and skill base for progression to more complex and advanced topics; or
  • to comply with an educational or academic requirement approved by the Deputy Vice-Chancellor (Academic) or nominee on the recommendation of the relevant Faculty Executive Dean.

Unless otherwise specified the minimum grade required to satisfy a prerequisite condition is a Pass (P), or where applicable a Non-Graded Pass for satisfactory performance (NGP).

13.3  Students will be permitted to enrol in topics for which prerequisites apply as long as they have met or have the potential to meet the specified prerequisites, i.e. they are enrolled for the required prerequisite(s) pending final topic results.  

If a student fails any prerequisite topic, it is their responsibility to check that they still meet the prerequisites for their enrolled topics, obtain approval for a prerequisite waiver, or change their enrolment.

13.4  A duly authorised member of staff may waive a prerequisite or corequisite condition on application from a student, provided the student is able to satisfy the requirements of the prerequisite or corequisite through an alternative mechanism (e.g. completion of prior study in a topic assessed as providing equivalent learning outcomes as the designated prerequisite topic).  Unless a School or Faculty otherwise designates, the topic coordinator or nominee will be deemed to be a ‘duly authorised member of staff’.

13.5  Assumed knowledge

13.5.1  Assumed knowledge is not a formal prerequisite and students may enrol in a topic without having previously mastered or acquired the assumed knowledge.  

13.5.2  Students who enrol in a topic without having previously mastered or acquired the assumed knowledge may experience difficulty in successfully passing the topic and are encouraged to consult with the relevant topic coordinator prior to enrolment.

13.5.3  Students who enrol in a topic without having previously mastered or acquired the assumed knowledge cannot expect more than ordinary academic and other support while studying that topic and accept the risk of not passing that topic.

13.6  Special approval for topic enrolment may be required for one or more of the following reasons:

  • the topic has prerequisite requirements that can only be assessed on an individual basis, e.g. through demonstration of performance, presentation of portfolio or other evidence;
  • the course rule makes provision for alternative elective topics not specifically listed in the rule, subject to the approval of the course coordinator; or
  • the course rule requires demonstration of satisfactory academic performance, to a specified level, prior to progressing in the course.

13.7  Topic quotas

13.7.1  The University may specify a quota on a topic under special circumstances due to the availability of resources or on educational grounds.

13.7.2  Any such quota must not prevent a student from meeting the course requirements.

13.7.3  All topic quotas will be subject to the approval of the Deputy Vice-Chancellor (Students).

13.8  Sanctions

13.8.1  The enrolment or re-enrolment of a student or former student with a sanction arising from an outstanding debt will be subject to the requirements and conditions specified in the Students with Outstanding Debt Policy.

13.8.2  A student or former student with a restriction preventing them from enrolling or re-enrolling in a course or topic arising from a determination made under the provisions of the Policy on Review of Student Progress or Statute 6.4: Student Conduct will not be permitted to enrol or re-enrol until any time period associated with the restriction has elapsed, or the matter leading to the restriction is resolved, or the relevant approval authority has authorised the restriction to be lifted.


14.  Amendments to enrolment

14.1  Adding or changing topics

14.1.1  A student may enrol for additional topics up to the published last date to enrol for that topic or topics.  

14.1.2  Changing from one topic to another, which requires first withdrawing from a topic and then enrolling for the alternative topic, is subject to the same deadline as prescribed in Clause 14.1.1.

14.1.3  In special or exceptional circumstances a student may be given approval by a duly authorised member of staff to enrol in a topic after the last date for adding topics.  Approval will not be given where it is impracticable for a student to complete the requirements of the topic.  Unless a School or Faculty otherwise designates, the topic coordinator or nominee will be deemed to be a ‘duly authorised member of staff’.

14.2  Withdrawal

14.2.1  A student may withdraw from a topic up to the published last day to withdraw.  The effect of any such withdrawal on the student's academic record and official transcript, the grade recorded, GPA calculations, and incurred tuition fees, student contribution amounts and student services and amenities fees will depend on the date that the withdrawal is affected.

The critical enrolment dates are published on the University website here:

14.2.2  Withdrawal on or before census date - topics withdrawn by this date will not appear on the student’s academic record or official transcript, and will not incur tuition fees, student contribution amounts and student services and amenities fees.

14.2.3  Withdrawal after the census date and on or before the last day to withdraw without failure – topics withdrawn between these dates will result in a ‘WN’ grade (Withdraw, Not Fail) being recorded on the student’s academic record and official transcript, and will incur tuition fees, student contribution amounts and student services and amenities fees.  A ‘WN’ grade does not contribute to the GPA.

14.2.4  Withdrawal after the last day to withdraw without failure and on or before the last day to withdraw – topics withdrawn between these dates will result in a ‘WF’ grade (Withdraw, Fail) being recorded on the student’s academic record and official transcript, and will incur tuition fees, student contribution amounts and student services and amenities fees.  A ‘WF’ grade is assigned a GPA of ‘0’.

14.2.5  Withdrawal after the last day to withdraw – topics withdrawn after this date will result in a ‘F’ grade (Fail) being recorded on the student’s academic record and official transcript, and will incur tuition fees, student contribution amounts and student services and amenities fees.  A ‘F’ grade is assigned a GPA of ‘0’.

14.3  Remissions and refunds

14.3.1  In special circumstances, where a domestic student has withdrawn after the relevant census date, the student can apply for a remission of student contribution amounts or refund of tuition fees in accordance with the Refund of Student Contribution Amounts and Tuition Fees, and Remission of Higher Education Loan Program (HELP) Debts Policy.

14.3.2  In exceptional circumstances, where an international student has withdrawn after the relevant census date, the student can apply for a refund of tuition fees in accordance with the Policy on International Students.

15.  Leave of absence

15.1  Leave of absence provides a mechanism for students to respond to various external circumstances that may affect their capacity to undertake their studies. Students who wish to take a leave of absence from their studies must apply for leave (refer here).

15.2  A student may apply for leave of absence for a period of up to twelve months in a calendar year, except where there are course specific requirements.  An application for leave of absence is not normally required for a single semester of leave.  

15.3  A student may apply for an extension to his or her leave of absence for a period of up to a further twelve months, subject to the approval of the course coordinator and any course specific requirements.

15.4  At the end of the period of leave of absence the student is required to re-enrol in their course.

15.5  A student may forfeit their place in their course if they:

  • fail to apply for formal leave of absence in their course;
  • do not re-enrol by the due date following an approved period of leave of absence;
  • fail to apply for an extension to leave of absence; or
  • are not granted leave of absence or an extension to leave of absence as applicable.

The Deputy Vice-Chancellor (Students) or nominee will be authorised to approve the re-admission of a student into an award course.  

15.6  Leave of absence for international students on a student visa

In accordance with the ESOS National Code 2007, international students are not permitted to take leave of absence, except on compassionate and compelling grounds, which are supported by documentary evidence.  Refer to Clause 11 of the Policy on International Students.

 

16.  Administrative correction of enrolment

16.1  An administrative correction of enrolment is only applicable to circumstances where the University has made an administrative error resulting in a student’s enrolment being incorrect at the relevant critical date.

16.2  A student, academic staff member or administrative unit of the University, may request an administrative correction of an enrolment error if they believe the University has made an error and the enrolment was not correct at the relevant critical date.

16.3  The following will be treated as administrative errors for the purpose of this policy:

  • requests for resolution of incorrect enrolment lodged prior to a critical date, but not able to be actioned prior to the critical date;
  • an error made in processing any aspect of a student’s enrolment;
  • documented evidence of academic or administrative advice that has resulted in a negative impact on a student’s ability to enrol, withdraw, undertake or complete a topic;
  • an application for credit for prior learning that was approved and processed after the student enrolled; and
  •  subject to the approval of the Deputy Vice-Chancellor (Students) or nominee, any other reason consistent with applicable Australian Government legislation.

16.4  Requests for administrative correction of enrolment, based on a claim of an error on the part of the University, must be lodged with Enrolment Services.  To be considered, the application must meet at least one of the criteria outlined under Clause 16.3.

16.5  The decision to approve an administrative correction of enrolment is determined by the Manager, Enrolment and Student Finance, or nominee.


17.  Administrative withdrawal

17.1  The University may withdraw a student from a course or topic for the following reasons:

a.  admission to a course on the basis of inaccurate or incomplete information in accordance with Statute 6.1: Admission and Entry Requirement: Policy and Procedures, Section 10.

b.  failure to meet, or obtain a waiver from, topic prerequisites;

c.  non-payment of fees or charges, in accordance with the Students with Outstanding Debt Policy and the Policy on International Students;

d.  unsatisfactory academic performance, in accordance with the Policy on Review of Student Progress;

e.  student misconduct, in accordance with Statute 6.4: Student Conduct and the Policy and Procedures for Handling a Matter Under Statute 6.4: Student Conduct;

f.  cancellation of a topic or topics due to low topic enrolment or as a result of the unavailability of staff and other University resources or ‘acts of god’ as defined by the University’s insurance.  In such cases, the University must first make reasonable endeavours to provide alternative arrangements, including offering alternative topic(s).  Where alternative arrangements are not possible, a student’s fees and academic record will be amended as appropriate;

g.  where a student is not able to withdraw in a timely fashion (such as a serious medical condition or death) the University may act in the best interests of the student, in order to mitigate financial or academic risk;

h.  where Council, on the advice of a Board of Inquiry under Statute 6.4: Student Conduct, rejects or terminates the enrolment of a student, in accordance with Clause 8 of Statute 6.2: Enrolment of Students; and

i.  where a School withdraws a student from a placement, in accordance with the Administrative Procedures for Student Work-Integrated Learning Placements.

 

18.  Student appeals and complaints

18.1  A student who wishes to appeal against an enrolment related decision by the University or make a complaint about the implementation of the Enrolment Policy and Procedures may do so in accordance with the Student Appeals and Complaints Policy and Procedures (refer Section 4).

18.2  All matters relevant to an appeal or complaint will be governed by the provisions of the Students Appeals and Complaints Policy and Procedures.