The Diploma of Management program was completed in August 2012. The  Leadership Program Booklet 2011 - 2012 (PDF 18MB) provides an insight into the learning journeys of the staff who completed this nationally accredited qualfication.

 

The 2011-2012 Diploma of Management Program

Background
Overview
Diploma of Management (BSB51107) - Units

Delivery
Customisation
Timetable
Participants
Recruitment
Expressions of Interest forms
Selection

 


 

Background

The Diploma of Management is a leadership development program designed for existing, new and potential supervisors, team leaders or managers.

The Flinders University in partnership with TAFESA has implemented three customised Management Programs at the Certificate IV level for Flinders University staff in 2005/2006, 2009/2010 and 2011/12.  These programs have a beneficial impact on the participants, their work areas and the university as a whole. 

Based on these successful outcomes, Flinders and TAFESA entered into an agreement to deliver a Diploma of Management Program for HEO 6/7 in 2011-2012. 


Overview of the Program

The Diploma of Management is a nationally accredited, practical qualification from the Business Services Training Package which aligns with the Australian Qualifications Framework Level 5 (AQF5).

This qualification provides a strategy for leadership development integrated with organisation strategic directions and goals.  Important features of the qualification delivery are:

  • Training is customised to the organization
  • An initial Recognition of Prior Learning (RPL) process will identify training needs and allow individuals to be recognized for existing competencies
  • The emphasis is on workplace learning
  • Assessment of competencies incorporates on-the-job activities e.g workplace projects
  • Flinders University staff can be involved in a number of ways e.g. content advisors, workshop presenters, mentors, coaches

The program can be delivered using a blended learning approach including facilitated workshops and independent work based learning activities and projects.  Support for participants is also provided by line managers, workplace mentors and learning groups.


The Diploma of Management (BSB51107)

The Diploma of Management qualification requires the completion of 8 units, consisting of 5 core units and 3 elective units.  In the Flinders University Diploma these units are grouped into 4 skill sets of related competencies.  The skills sets are:

  • Leadership
  • Managing People
  • Business Operations
  • Improvement

Units selected for the Flinders University Diploma Program are:

 Leadership
 BSBMGT605B - Provide Leadership Across the Organisation  elective
 Managing People
 BSBMGT502B - Manage People Performance  core
 PSPGOV516A - Develop and Use Emotional Intelligence  elective
 Business Operations
 BSBFIM501A - Manage Budgets and Financial Plans  core
 BSBRSK501A - Manage Risk  core
 Improvement
 BSBPMG510 - Manage Projects  core
 BSBMGT516A - Facilitate Continuous Improvement  core
 Additional Elective Unit
 BSBHRM402A or  elective
Any unit from Certificate IV (already completed or RPL)  elective

Delivery of the Program

The delivery of the Diploma Program is tailored to the needs of Flinders University's target group members.

A range of delivery methodologies and learning activities which assist the transfer and application of learning to the workplace are recommended:

  • Recognition of Prior Learning for identified units or parts of units of competency
  • Facilitated workshops, delivered either face-to-face or online during business hours
  • Work based activities and projects, including one major project
  • Self study using on-line (Moodle or FLO) and print based learning materials
  • Mentoring or coaching by Flinders University staff
  • Individual development feedback and coaching e.g. discussions with participants and their supervisors
  • Learning groups to work on group tasks or projects and provide a support network
  • On and off the job assessment activities - assessments conducted by TAFE assessors and validated by line managers.
  • Individual assessment feedback and coaching by TAFE lecturers, incorporating improvement opportunities to be applied in the workplace

It is proposed that the participants are released from work tasks for workshop times.  An additional 2 to 3 hours/week are required to enable them to complete self-study and assessment tasks.  They will need to complete some study in their own time.  Participants would need to have access to a computer and the internet to be able to complete their coursework.

Workshops and assessments are undertaken at times suitable to the participants and Flinders University.  The timetable would avoid the start of the semester and university holidays where possible.

Assessments are developed to assess the criteria for each unit of competency in the Diploma of Management.  Assessment activities are work based and holistic, where possible, and may be related to more than one unit.  Assessment tasks may include:

  • work based projects
  • phone interviews
  • portfolio of evidence from the workplace
  • research
  • presentation to a small group
  • reflection and self assessment
  • written answers or reports

Customisation of the Program

Program content and materials are developed to suit the needs of Flinders University while addressing the competencies and performance criteria of the Diploma of Management.

The program is customised through:

  • A Reference Group established to provide input, review and evaluate the program.
  • Content focused on organisational development e.g. Strategic Planning, Performance Review and Development
  • Consultation with and involvement of content specialists e.g. Finance, Risk
  • Flinders University tools and processes
  • Flinders University policies and procedures e.g. Risk Management, Induction
  • Workplace specific examples with a strategic focus
  • Workplace based activities designed to satisfy the program competencies and address essential organisational issues, eg strategic thinking, ‘soft skills'
  • Terminology specific to Flinders University

 


Timetable (for 2011-2012 program)

 Module

Dates

 Leadership
 BSBMGT605B - Provide Leadership Across the Organisation  4 July (first day of semester break)
 1 August
 Managing People
 BSBMGT502B - Manage People Performance  22 August
 PSPGOV516A - Develop and Use Emotional Intelligence  12 September
 Business Operations
 BSBFIM501A - Manage Budgets and Financial Plans  24 October  
 7 November
 BSBRSK501A - Manage Risk  5 December
 Improvement
 BSBPMG510 - Manage Projects  13 February
 5 March
 BSBMGT516A - Facilitate Continuous Improvement  26 March
 Project Presentations
   18 June
 Graduations
   To be announced

 


Unit Summary

The following unit summaries provide an overview of the content for each unit. 

Further details on the content of these units is available at http://www.ntis.gov.au/Default.aspx?/trainingpackage/BSB07/qualification.

 

BSBMGT605B Provide leadership across the organisation
This unit covers the performance outcomes, skills and knowledge required to demonstrate senior leadership behaviour, and personal and professional competence.  The unit applies to managers who have a role in inspiring and motivating other to achieve organisational goals and to model professionalism in their organisation and industry.  Leadership is seen in the context of the organisational mission.  Business ethics is also addressed in this unit.

BSBMGT502B Manage people performance
This unit specifies the outcomes required to manage and lead team members within an organisation.  This includes determining work allocations; implementing performance management processes; addressing issues related to own personal leadership style and performance within the work team; demonstrating leadership; building commitment within the team; and analysing, reviewing and evaluating the effectiveness of human resource management processes in line with the objectives of the work team and the organisation.

PSPGOV516A Develop and use emotional intelligence
This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.  It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.

BSBFIM501A Manage budgets and financial plans
This unit covers all of the significant aspects of financial management for operational managers who are not financial specialists. It emphasises the preparation of users of budgets/financial plans through communication and training and consistent surveillance over budget performance, with early intervention where required. 

BSBRSK501A Manage risk
This unit focuses on the requirements for managing risks in a range of contexts across the organisation or for a specific business unit or area.  The unit has been designed to be consistent with AS/NZS 4360:2004 Risk management and ISO 31000:2009 Risk Management. 

BSBMPMG510A Manage projects
This unit focuses on the management of a straightforward project or a section of a larger project by considering the development of a project plan, administering and monitoring the project, finalising and reviewing the project to identify lessons learnt.

BSMGT516A Facilitate continuous improvement
This unit covers the performance outcomes, skills and knowledge required to lead and manage continuous improvement systems and processes.  Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

BSBHRM402A Recruit, select and induct staff
This unit covers the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle.  The unit applies to individuals with a role in recruitment, selection and induction functions who work under the direction of human resources.  Most HEO 6/7 staff could gain RPL for this unit.


Participants

The customised Diploma of Management Program is a significant investment for the University both in time and money and so it is important that the most appropriate participants are selected. The following criteria will help in identifying suitable candidates.

Supervisory Role
Ideally participants will be at HEO6 or HEO7 level, currently supervise at least 3 people and do not have a University qualification. 

Willingness to be involved
Participants will need to be interested in developing their leadership and management skills. The program involves significant work and participants will need to be self-motivated to complete the required work, projects and evidence portfolios.

Computer Literacy
Participants will need to have computer skills using a Windows based environment and have access to a computer and the internet to be able to complete their coursework. 

Commit to full program
The program is run over 13 months and includes attending the equivalent of 11 full days of training, completing work-related projects and preparing an evidence portfolio as a minimum.

Participants must be able to commit to this period as a minimum and preferably beyond to enable benefits to be appreciated. 

Information Sessions - pre- & post-nomination

There will be an information session for prospective participants and their supervisors prior to the nomination due date.


Recruitment

Professional Staff at HEO6 and HEO7 will be nominated by Executive Deans and Portfolio Executives.  Preference will be given to those staff without a University or TAFE qualification.


Expression of Interest

A call for expressions of interest will be issued via Faculty and Portfolio Heads.


Selection

The DipMgt Reference Group will make the final selection based on the recommendations provided.

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