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Census or Survey questionnaires (postal and online) will be received until close of business on Friday March 30th, please note that postal questionnaires must be received by this date.
If you're from a Residential provider, the URL for accessing your online questionnaire for the Census is www.ipsos.com.au/RF2012 and for the Employee Survey www.ipsos.com.au/RW2012
If you're from a Community provider, the URL for accessing your online questionnaire for the Census is www.ipsos.com.au/CO2012 and for the Employee Survey www.ipsos.com.au/CW2012
The Census and the Conditional Adjustment Payment
If Approved Providers want to receive the Conditional Adjustment Payment (CAP) for March, they need to participate in the National Aged Care Workforce Census and Survey. The Department of Health and Ageing issued the following advice to all facilities in December 2011:
The National Aged Care Workforce Census and Survey will be sent directly to all Residential Aged Care Services (RACS) receiving the CAP. The Census will not be sent to the address of the Approved Providers if the address of the Approved Provider and the RACS differ. Therefore, Approved Providers should be aware that in many cases they will not directly observe the arrival of the Census package at the RACS, and should take steps accordingly.
It is a requirement of the Residential Care Subsidy Principles 1997 that for CAP to continue to be paid, a residential aged care facility must complete the Census and return it to the address provided, or submit it online by the due date. Where a completed census has not been received within 4 days of the due date, the CAP payment for that facility will be stopped. CAP will not be reinstated until the first day of the month following the date on which the Department receives a census that has been completed to its satisfaction.
After the Census and Survey have closed (February 29), we will send the Department a list of all services that participated. This list will not contain any information you have provided in the Census or Surveys.
In previous years the Census has included questions about the size and location of the facility, why aren’t these questions in the 2012 Census?
The Department of Health and Ageing has provided the National Institute of Labour Studies with information about the location (i.e. address) and the allocation of beds for your facility. From this we will take information about the postcode and number of beds and add it to the answers you provide in the Census.
I don’t have the information to answer all of the questions, what do I do?
Question A6 and most of the questions in Section B require you to have knowledge of your staff, including hours worked, awards, and demographic details (age, gender, ethnicity etc); other questions require you to provide information about vacancies, skill shortages, occupational health and safety and training in your outlet.
You are encouraged to refer to HR and Payroll records to complete the Census. Some of this information will be held by your Provider or umbrella organisation. Providers have been informed about the research and are generally supportive of participating and will assist you in collating the required information. Alternatively, if you complete the Census online you can provide them with the username and password so that they can complete the questions they have information about.
When answering Question A5 [How many people does your outlet employ in total, including all full- time, part- time and casual employees, excluding agency staff?] do I include volunteers, agency, sub-contracted, or self-employed staff in my response?
No, volunteer, agency, sub-contracted and self-employed staff will be addressed in other questions in the Census. Your response should count all employees for whom PAYG tax is deducted by your facility, including staff on paid leave, who work full-time, part-time or on a casual basis in direct care roles.
Some of my staff work under more than one job title/classification, how do I answer Question A6 [How many of the employees in each classification worked the following hours in the last pay period in November 2011?]?
We want to know the number of workers who worked for the hours stated for each employee category (e.g. how many employees in administration worked 1-30 hrs or 31-69 hrs etc). Do not give us the number of hours. An example is provided in the questionnaire.
In Question B.1.2 [Please record the number of full-time equivalent (FTE) employees, in each classification in your service], how do I work out how many full time equivalent staff I have?
You will need to refer to your payroll records to calculate the number of hours worked for different employee classifications. Total all the hours that employees worked in each classification (e.g. the total hours that all RNs worked in the last pay period in November 2011). This total goes in the left hand column. Divide the number of hours by 70 – this is the standard definition of full-time work per fortnight as used by the Australian Bureau of Statistics – and put the answer in the right hand column. Round your answer up or down to the nearest 0.5.
If an employee was on leave during this time, count the number of hours they would usually have worked in the FTE calculation.
How do I calculate my response for Question B8.1 [As at the time of this survey, how many vacancies do you have in each classification?]?
Follow the instructions given for calculating the number of FTE places in Question B1.2 Instructions QB1_2.pdf (PDF 42KB) .
In Section D, what is the difference between agency, brokered and self-employed staff?
Definitions are provided below Question D1 Definitions QD1.pdf (PDF 33KB) .