The University provides a free and confidential counselling service that is available to all undergraduate and postgraduate students. 

If you are new to the counselling service, there are two ways to contact:

Ring us on 82012118 and ask to speak with a counsellor.  They will have a talk with you and explore the next steps required for your situation.

Email us on and leave your full name, phone number and student ID and a counsellor will contact you by phone.

If you have seen a counsellor previously and wish to make another appointment, then please ring us on 82012118 or contact your counsellor by email.

If you have seen a counsellor previously but the matter is too urgent to wait for an appointment with them, please let reception staff know or use the email and the first available counsellor will contact you by phone.

Our counsellors have qualifications in psychology and social work and are highly experienced in a broad range of areas including mental health, education, cross cultural counselling, disability, sexual diversity, drugs and alcohol, trauma, sexual assault and family and relationship issues.

The service is open Monday-Friday, 8:45am to 5:00pm

We also offer counselling appointments at Sturt Campus and Tonsley. Please advise us if you want one of these.

If it is after hours and the matter is urgent, please see the emergency contacts in the "Need help now?" section at the bottom of this page. 


Who are we ... 

  • Jodie Zada, BSocWk(Hons)
    Director - Student Services
  • Anne Hayes, BA (Hons) DipEd M Psych(Ed)
    Counsellor/Student Equal Opportunity Advisor
  • Maureen Germein, BSW(Hons)
  • Dr Khristin Highet, B.Psych(Hons), D.Psych(Clin), MAPS, CCLIN
    Clinical Psychologist
  • Narelle Lieschke, BSW
  • Roei Plaves, B.Psych (hons), M. Psych (Clin)
  • Andrea Rohde, BA (Hons) BSW MBus (Admin Mgt) Grad Cert Mediat
    Counsellor/Student Equal Opportunity Advisor
  • Eliza Schmerlaib, BA, BSW
  • Ben Smith, BA, BSW (Hons)
  • Nicola Williams, BSW, BSocSci (CommServ)
  • Christine Crichton
    Reception and administration
  • Rhonda Menton
    Reception and administration
  • Denise Cole
    Reception and administration

What is counselling?
Why do students come to counselling?
Need help now?
Other services?
Want to know more?

What is counselling?

Counselling is a collaborative process where the counsellor and student work together to understand and resolve an issue that is causing concern. The counsellor acts as a facilitator in this confidential process, and has a range of resources to assist students.

Why do students come for counselling?

Students attend for a number of different reasons, including:

Academic issues

  • time management / procrastination
  • exam anxiety
  • presentation anxiety
  • support for extensions and supplementary examination applications
  • assistance with retrospective withdrawal and HECS remission applications
  • academic planning
  • disability accommodations.

Personal issues

  • Relationship breakups
  • Low self-confidence
  • Depression
  • Anxiety
  • Stress management
  • Problem solving / decision making
  • Managing a crisis 
  • Bullying

Need help now?6+6

If you feel you are in immediate physical danger, telephone:

  • 24 Hour Emergency Services (police, ambulance, fire) – 000
  • Police non-urgent contact number – 13 14 44
  • Campus security – extension 12880

If you are experiencing a mental health emergency, telephone:

  • 24 hour Mental Health Triage Service - 131 465

Other services

  • Lifeline (24 hours): 13 11 14
    Telephone crisis counselling and support
  • Crisis Care (4pm-9am): 13 16 11
    Telephone crisis counselling and support
  • Domestic Violence Helpline (24 hours): 1800 800 098
    Telephone counselling for victims of DV and people who commit DV
  • Yarrow Place Rape and Sexual Assault Service: 8226 8787 (24 hours); 1800 817 421 (toll free)
    Information and support service for people who have been raped or sexually assaulted
  • Alcohol and Drug Information Service (24 hours): 1300 13 13 40
    Telephone information, counselling and referral service for anyone concerned about drug or alcohol use
  • Youth Healthline: 1300 13 17 19; 8303 1691 (mobile ph callers - standard rates apply)
    Telephone counselling, support and information for young people aged 12-25
  • Mensline (24 hours): 1300 78 99 78
    Telephone support, information and referral service helping men deal with relationship problems
  • Women's Information Service: 8303 0590; 1800 188 158
    Office hours information and referral service for all women in South Australia

Want to know more?

If you would like to know more about a particular problem or concern, you may find information on our self-help pages or on one of the web sites listed on our useful links page.