I am professional with proven 14+ years of experience in Training and Development. I have spent most of my career in Banking, Financial Services, Insurance and Healthcare. My expertise is in Knowledge Management, Call Quality Management and Learning & Development. I have previously worked with Westpac, Dun & Bradstreet and Apple.
Bachelor of Science - Mumbai University
Post Graduate Diploma in Business and Commerce - University of Western Sydney
Master of International Business - University of Western Sydney
My role with Business Improvement team is to manage change as a part of any process improvement, identify training requirements and to help in smooth transition.
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