Mr Mohit Jain

Support Officer

Information and Digital Services

place Registry
GPO Box 2100, Adelaide 5001, South Australia
  • Certified Solutions Architect - Amazon Web Services (AWS), 2017
  • Certified ICT Business Analyst - Australian Computer Society (ACS), 2014
  • Master of Technology (M. Tech.) - Indian Institute of Technology Bombay (IIT Bombay), 2006
  • Bachelor of Technology (B. Tech.) - Indian Institute of Technology Bombay (IIT Bombay), 2005
Key responsibilities
  • Ensure smooth running of People and Culture (P&C) Systems including Ascender Pay powered HCM solution, Payroll solution and Employee Self Service portal
  • Create organisational charts for all staff at Flinders University including Academic and Professional staff
  • Fulfill HR reports and data requirements for various stakeholders and purposes including for VC Dashboard, Auditor General's Department, Annual Financial Statements, MIS and EOY reporting using OBI Discoverer, Power BI, ODBC, SQL, Appian based Merlin and scheduled reports
  • BAU activities like HRIS identity and access management using Splunk and IAM vault, workflows configuration for extensions, leaves and timesheets, paycodes and superannuation configuration
  • Bulk API loads for substantive, concurrent and higher duties (HDA) job extensions, GL restructuring and position management using custom SQL, Appian FlindersPro, SSH FTP and bulk upload programs
  • HR Systems monitoring using PRTG, application and scheduler logs and scheduled notifications
  • Monitoring of Crontab, DBMS_JOB, DBMS_SCHEDULER, FD067 Notification Email and FG366 Scheduled Report processes
  • Root cause analysis for HR Systems issues, testing in test, dev, UAT and prod environments, creating change controls, Customer Service Request coordination with vendor using Numara Footprints, coordination for patch installation and communication with stakeholders
  • Monitor integration processes with other University systems including UniCard UniSuite, Dell Boomi, IAM Vault, Okta, vPermit Parking, Library Systems, Student Systems, ResearchNow, Technology One finance system Fringe
  • Liaising for maintenance of HR content in old ShadoMX CMS (Adobe ColdFusion) and new CMS (Adobe Experience Manager)
  • Maintaining HR Systems and Payroll Services documentation and access control in Flinders Wiki powered by Confluence
  • Providing end user support for HR systems using Zendesk, AssystWeb, Trello, Kanban board and functional mailbox
  • Coordination with MyWorkLife project team for WorkDay HCM implementation
Further information

Member of People and Culture (P&C) Systems

Member of Digital Business Services (DBS)

Member of Information and Digital Services (IDS)

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