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Getting to 'no': setting boundaries at work

Course description

'NO' - it's one of the shortest words in the English language, and it's also one of the most difficult words for many people to say.

Being able to say a well-timed, appropriate, and believable 'no' in the right circumstances is vital in building and maintaining good relationships, as well as for personal resilience.

Saying 'no' is a crucial element in setting limits and sustaining good personal boundaries. Good boundaries lower our stress levels.

Type of course



Shelley Rogers
Flinders University

Who should attend

Staff wishing to develop boundary-setting skills, and improve stress levels at work

What you will learn

At the end of this workshop, participants will:
  • Be able to review their communication behaviours
  • Say 'no' in an appropriate manner
  • Understand their own personal boundaries