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EO How to have that Difficult Conversation
Many difficult conversations are put off in the hope that the behaviours that need to be addressed during the conversation will go away. However, the longer these conversations are delayed the harder they are to initiate.
This session will provide some practical guidance on how to initiate and conduct effective conversations on difficult subjects.
Type of course
Who should attend
Supervisors, managers or any other staff who need to conduct conversations about difficult subjects such as poor performance, bullying, harassment or other challenging or inappropriate behaviours at work