A Commonwealth Assistance Notice (CAN) is provided to all students who have received Commonwealth assistance within a specified census date range. 

Commonwealth assistance includes HECS-HELP, FEE-HELP, OS-HELP and SA-HELP loan amounts.  Any up-front payments of student contributions are also listed on the CAN.

When will I receive a CAN?

Under Commonwealth legislation you must be provided with a CAN:

  • For HECS-HELP and FEE-HELP, within 28 days of the census date for which Commonwealth assistance has been received;
  • For OS-HELP and SA-HELP, within 28 days of the debt incurral date.

If you are enrolled in standard and non standard semester topics you may receive multiple CANs within the same semester.

How will I receive my CAN?

CANs are provided online through the Student System.  You will be advised via an email to your Flinders University email address when a CAN is available.

What should I do when I receive my CAN?

After receiving advice that your CAN is available you should log into the Student System and review your CAN.  If you believe that there are any errors on your CAN you must advise Flinders Connect, in writing, within 21 days of the date on the CAN.

Can I use the CAN to pay any deferred debts?

Your CAN is not a bill and does not require a payment.  Your CAN shows what HELP debts have been deferred for payment later via the Australian Taxation Office. 

What is a CHESSN?

The CHESSN is your Commonwealth Higher Education Student Support Number.  All Commonwealth supported or assisted students are assigned a CHESSN.  The CHESSN is used by the Australian Government to record details of your HELP debts and other assistance.  You can use your CHESSN to access information from the Study Assist website.