Dr Giselle Rampersad

Position/s:	Senior Lecturer in Innovation and Entrepreneurship School of Computer Science, Engineering and Mathematics
Phone:	work+61 8 82015746
Email:	giselle.rampersad@flinders.edu.au
Location:	Information, Science & Technology (338)
Postal address:	GPO Box 2100, Adelaide 5001, South Australia

Biography

Giselle attained an interdisciplinary educational background including a focus on innovation and technology management, information systems and marketing. She possesses a PhD in Innovation and Technology Management from the University of Adelaide (Australia), an MSc in e-Business and Internet Systems from Durham University (UK) and a BSc in Management Studies from the University of the West Indies. Giselle has industry experience in several industries including oil, services, construction, hospitality and academic experience including as a lecturer in Innovation Management, New Product Development and Information Systems. Her research focuses on innovation and technology management in several industries including ICT, biotechnology, nanotechnology, clean technology (cleantech) and wine.

Qualifications

PhD, University of Adelaide Business School (Australia)
Her PhD topic was: What are the key factors in managing collaborative innovation networks and how do they lead to successful technology transfer? Networks comprising government, university and business involved in innovation have grown in international prominence. Despite increases in these phenomena, few studies identify their critical success factors. Consequently, her research used both qualitative and quantitative methodologies to contribute to theory development in various literatures including marketing, innovation and technology management and information systems. The study also provided guidelines for practitioners involved in multi-sectoral collaboration and innovation. The study spanned various industries including ICT/ defence, biotechnology, nanotechnology and wine.

MSc E-Business and Internet Systems, Department of Computer Science, Durham University (UK)
Combined technical and business components for developing web-based systems.

BSc Management Studies, University of the West Indies
Finance (major), marketing and information systems (minors)

Graduate Certificate in Education (Higher Education), Flinders University (Australia)

Key responsibilities

Giselle is the Coordinator for the new Masters of Business and Technology, the Bachelor of Business and Technology and the Bachelor of Innovation and Enterprise (Science and Technology).

She is also the Coordinator for the Work Integrated Learning Program which involves the placement of innovation/ business and technology, engineering and IT students in industry to work on 12-20 week projects in businesses, government agencies and research organizations.

Teaching

Teaching interests

Her teaching interests include innovation management, information systems, e-commerce and marketing.

Topic Coordinator:

COMP3792 Information Technology Practicum
ENGR3700 Engineering Practicum
ENGR3704 Project Management for Engineering and Science
ENGR3710 International Engineering Practicum
ENGR8704 Project Management for Engineering and Science GE
STEP3700 Business and Technology Practicum
STEP3701 Innovation Management
STEP3710 Business and Technology Practicum - Extended
STEP5700 Advanced Business and Technology Practicum
STEP5710 Advanced Business and Technology Practicum - Extended
STEP8701 Innovation Management GE

Research and supervision

Research interests

Innovation and Technology Management & Policy
Technology adoption and acceptance
Commercialization of technological innovation and technology transfer
Service Innovation
Inter-organizational relationships and networks

RHD research supervision

Current

Associate supervisor: innovation and technology management (4);

Publications

Refereed journal articles

Alghamdi, I., Goodwin, R. and Rampersad, G.C. (2013). Evaluation of Organizational E-Government Readiness in the Public Sector. International Journal of E-Services and Mobile Applications.

Plewa, C., Baaken, T., Macpherson, G., Korff, N., Johnson, C. and Rampersad, G.C. (2013). The Evolution of University-Industry Linkages: A Framework. Journal of Engineering and Technology Management.

Rampersad, G.C. and Troshani, I. (2013). High-Speed Broadband: Assessing its Social Impact. Industrial Management and Data Systems, 113(4).

Troshani, I., Rampersad, G.C. and Wickramasinghe, N. (2013). Managing SaaS risk in higher education organisations: A case study. International Journal of E-business Research, (2).

Rampersad, G.C., Plewa, C. and Troshani, I. (2012). Investigating the use of information technology in managing innovation: A case study from a university technology transfer office. Journal of Engineering and Technology Management, 29, pp.3-21. [online]. http://dx.doi.org/10.1016/j.jengtecman.2011.09.002.

Troshani, I., Plewa, C., Francis, A. and Rampersad, G.C. (2012). Technology adoption and performance impact in innovation domains. Industrial Management and Data Systems, 112(5), pp.748-765. [online]. http://dx.doi.org/10.1108/02635571211232316.

Rampersad, G.C., Troshani, I. and Plewa, C. (2012). IOS adoption in innovation networks: A case study. Industrial Management and Data Systems, 112(9), pp.1366-1382. [online]. http://dx.doi.org/10.1108/02635571211278974.

Troshani, I., Rampersad, G.C. and Plewa, C. (2011). Adopting Innovation Management Software in University Innovation Commercialization. Journal of Computer Information Systems, 52(2), pp.83-92. [online]. http://search.proquest.com/docview/923303560?accountid=10910.

Rampersad, G.C., Quester, P.G. and Troshani, I. (2010). Examining network factors?: commitment, trust, coordination and harmony. Journal of Business & Industrial Marketing, 25(7), pp.487-500. [online]. http://dx.doi.org/10.1108/08858621011077727.

Rampersad, G.C., Quester, P.G. and Troshani, I. (2010). Managing Innovation Networks: A Cross-Industry Investigation of ICT and Nano-Bioscience Networks. Industrial Marketing Management, 39, pp.793-805. [online]. http://dx.doi.org/10.1016/j.indmarman.2009.07.002.

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Books

Rampersad, G.C. (2009). Innovation management?: managing technology and networks. Germany: VDM Verlag.

Book chapters

Patel, F., Rampersad, G.C. and Sooknanan, P. (2012). Diffusing the innovation divide in international development and redressing the injustices of modernity. In F Patel, P Sooknanan, G Rampersad & A Mundkur, ed. Information Technology, Development and Social Change. New York, USA: Routledge, pp. 3-15. [online]. http://www.routledge.com/books/details/9780415502689/.

Rampersad, G.C. (2012). Empowering Communities: A Holistic Approach for Innovation. In F Patel, P Sooknanan, G Rampersad & A Mundkur, ed. Information Technology, Development and Social Change. New York, USA: Routledge, pp. 24-38. [online]. http://www.routledge.com/books/details/9780415502689/.

Rampersad, G.C., Patel, F., Sooknanan, P. and Mundkur, A. (2012). Looking Forward: Difussing Innovations and Developing Communities With Respect Dignity and Jutice. In F Patel, P Sooknanan, G Rampersad & A Mundkur, ed. Information Technology, Development and Social Change. New York, USA: Routledge, pp. 139-144.

Rampersad, G.C. (2009). Do we need trust to get along? The influence of trust on harmony in networks. In Jacques-Marie Aurifeille, Clem Tisdell, Christopher Medlin, ed. Trust, Globalisation and Market Expansion. New York, USA: Nova Publishers, pp. 65-77.

Refereed journal articles

Troshani, I., Rampersad, G.C. and Wickramasinghe, N. (2013). Managing SaaS risk in higher education organisations: A case study. International Journal of E-business Research, (2).

Rampersad, G.C. and Troshani, I. (2013). High-Speed Broadband: Assessing its Social Impact. Industrial Management and Data Systems, 113(4).

Rampersad, G.C. and Jarvis, J. (2013). Developing innovation skills through work-integrated learning. Global Perspectives on Engineering Management.

Alghamdi, I., Goodwin, R. and Rampersad, G.C. (2013). Evaluation of Organizational E-Government Readiness in the Public Sector. International Journal of E-Services and Mobile Applications.

Alghamdi, I.A.A., Goodwin, R.D. and Rampersad, G.C. (2011). E-Government Readiness Assessment for Government Organizations in Developing Countries. Computer and Information Science, 4(3). [online]. http://dx.doi.org/10.5539/cis.v4n3p.

Troshani, I., Rampersad, G.C. and Plewa, C. (2011). Organisational Adoption of e-Business: The Case of an Innovation Management Tool at a University and Technology Transfer Office. International Journal of Networking and Virtual Organisations, 9(3), pp.265-282. [online]. http://dx.doi.org/10.1504/IJNVO.2011.042483.

Rampersad, G.C., Quester, P.G. and Troshani, I. (2009). Developing and evaluating scales to assess innovation networks. Journal of Technology Intelligence and Planning, 5(4), pp.402-420. [online]. http://dx.doi.org/10.1504/IJTIP.2009.029378.

Rampersad, G.C., Quester, P.G. and Troshani, I. (2009). Management of networks involving technology transfer from public to private sector: a conceptual framework. International Journal of Technology Transfer and Commercialisation, 8(2/3), pp.121-141. [online]. http://dx.doi.org/10.1504/IJTTC.2009.024375.

Refereed conference papers

Fradley, K., Troshani, I., Rampersad, G.C. and De Ionno, P. (2012). An Organizing Vision Perspective on Green IS Development. In Proceedings of the International Conference on Information Systems. ICIS 2012. [online]. http://aisel.aisnet.org/icis2012/proceedings/GreenIS/1/.

Alghamdi, I.A.A., Goodwin, R.D. and Rampersad, G.C. (2011). A suggested e-government framework for assessing organizational e-readiness in developing countries. In AA Manaf, A Zeki, M Zamani, S Chuprat, E El-Qawasmeh, ed. Informatics Engineering and Information Science. ICIEIS International Conference. pp. 479-498. [online]. http://dx.doi.org/10.1007/978-3-642-25453-6_41.

Rampersad, G.C. and Troshani, I. (2011). Bifocal technology adoption: A case study of a technology transfer tool. In PACIS 2011 Proceedings. Pacific Asia Conference on Information Systems (PACIS).

Troshani, I., Rampersad, G.C. and Wickramasinghe, N. (2011). On Cloud Nine? An Integrative Risk Management Framework for Cloud Computing. In Bled 2011 Proceedings. 24th Bled e-Conference. pp. 15-26. [online]. http://aisel.aisnet.org/bled2011/38.

Rampersad, G.C. and Troshani, I. (2010). Emerging trends of ICT adoption in innovation contexts: A Network Framework. In Pacific Asia Conference on Information Systems (PACIS). Pacific Asia Conference on Information Systems (PACIS) - Service Science in Information Systems Research. pp. 1711-1718. [online]. http://www.pacis2010.org/.

Rampersad, G.C. (2010). Drivers of Service Innovation for Green Solutions: A Conceptual Framework. In 2010 INFORMS Service Science Conference, ed. INFORMS Service Science Conference. 2010 INFORMS Service Science Conference.

Rampersad, G.C. (2008). Key drivers of innovation networks. In Australia and New Zealand Marketing Academy (ANZMAC) Conference. Australia and New Zealand Marketing Academy (ANZMAC) Conference. [online]. http://www.anzmac2008.org/.

Rampersad, G.C. (2008). Examining Key Factors for Effective Management of Innovation Networks: A Study of the ICT Industry. In 3rd International Management Conference. 3rd International Management Conference.

Rampersad, G.C. (2008). Encouraging Creativity and Innovation in Developing Countries: Extending the Conceptual Framework. In 3rd International Management Conference. 3rd International Management Conference.

Rampersad, G.C., Quester, P.G. and Troshani, I. (2007). Network Management of Multi-Sectoral Innovation. In Proc. 23rd Industrial Marketing and Purchasing (IMP) Conference. Industrial Marketing and Purchasing (IMP) Conference.

Rampersad, G.C., Quester, P.G. and Troshani, I. (2007). Towards More Reliable Network Scales. In Proc. Australia and New Zealand Marketing Academy (ANZMAC) Conference. Australia and New Zealand Marketing Academy (ANZMAC) Conference. [online]. http://conferences.anzmac.org/ANZMAC2007/listByAuthor.html#R.

Rampersad, G.C., Quester, P.G. and Troshani, I. (2007). Management of Multi-sectoral Innovation Networks. In Proc. 8th International Continuous Innovation Network (CINet) Conference. Continuous Innovation Network (CINet) Conference. [online]. http://www.continuous-innovation.net/Events/CINet2007/papers.html.

Rampersad, G.C., Quester, P.G. and Troshani, I. (2007). Managing Innovation Networks: An Exploratory Study. In Proc. Australia and New Zealand Marketing Academy (ANZMAC) Conference. Australia and New Zealand Marketing Academy (ANZMAC) Conference.

Other public research outputs

Patel, F., Sooknanan, P., Rampersad, G.C. and Mundkur, A. (2012). Editors (Edited book). Information Technology, Development and Social Change.

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Professional and community engagement

Editorial Contribution
Giselle serves as a reviewer for the Journal of Engineering and Technology Management (JET-M), Technovation, Industrial Marketing Management (IMM) the International Journal of Technology Transfer and Commercialisation (IJTTC) and the Australia and New Zealand Marketing Academy Conference (ANZMAC). She has co-editted a Routledge book on Information Technology, Development and Social Change.

Industry Engagement
Giselle is the Work Integrated Learning (WIL) Program Coordinator in Science and Engineering (See www.flinders.edu.au/seplacements). This program has been highly praised by students, staff, the University's administration, and most importantly by cooperating employers. The key element of the WIL Program is the placement of advanced level innovation, science and engineering students to undertake project work within businesses, government agencies or research organisations for 12 or 20 weeks. These students can provide useful skills in a wide range of areas including IT, engineering, defence, manufacturing, advanced materials, food and wine, marine innovation, health and medical, and environment/ water/ sustainability and cleantech. If you are an employer, you can obtain more information about the program or register your interest.

Professional memberships
Giselle is a member of the Association for Information Systems.

Expertise for media contact

Innovation including innovation and technology management and policy; technology adoption; commercialization of technological innovation and technology transfer; service innovation; inter-organizational relationships and networks and innovation networks in biotechnology, nanotechnology, ICT, and clean technologies.

Further information

Her consultation hours are on Tuesdays 1:30 - 3:30 p.m. in Room IST338.

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