Communication is central to all aspects of management. This topic begins with a short overview of communication theory. It then looks at all levels of communication ranging from interpersonal communication to small group dynamics, to internal and external organisational communication. Specific topics include conflict management, internal communication strategies, communication with health service consumers and their families, the critical role of communication in change management and culture change, and public relations and crisis management.
This topic aims to:
Timetable details for 2021 are no longer published.