Coordinated Veterans’ Care Program

The Coordinated Veterans’ Care (CVC) Program is a new coordinated care program initiated by the Department of Veterans’ Affairs. It provides high quality coordinated care to DVA Gold Card holders with chronic and complex health conditions in order to help them better manage their health and avoid unnecessary hospital admissions.

The CVC Program aims to improve the health of participants by:

• providing ongoing planned and coordinated care from a GP and a nurse
• educating and empowering participants to self-manage their conditions
• encouraging the most socially isolated to participate in community activities.

FHBHRU is one of the partner organisations responsible for the development and management of the training and education modules to support the CVC Program.

CVC Program training and education

Training and education to support the CVC Program is designed for general practitioners, practice nurses, community nurses and Aboriginal health workers who will be leading and providing care coordination for CVC participants.

Resources are available in a number of formats:

Online

CVC online modules are based on up-to-date evidence-based models of chronic condition care, offering flexible, self-paced learning about enrolling veterans in the CVC Program and providing them with ongoing and coordinated care. There are four modules:

Module One: Coordinated Veterans’ Care – Is your service ready?
Module Two: Care planning and coordination with the Flinders Program™
Module Three: Managing Care Plans with disease-specific elements
Module Four: Veterans' social isolation, mental health and wellbeing.

To enrol in and commence the CVC Program online:

1. Read FAQs Login.pdf (PDF 43KB) for details about system requirements and how to log in.

2. Register

Hard copy and DVD formats

Modules One and Two are available in hard copy, and there are DVD versions of all four modules. Hard copy and DVD versions are free and available on request.

To request these versions click here.