The Coordinated Veterans’ Care (CVC) Program is a coordinated care program initiated by the Department of Veterans’ Affairs. It provides high quality coordinated care to DVA Gold Card holders with chronic and complex health conditions to help them better manage their health and avoid unnecessary hospital admissions. 

The CVC Program aims to improve the health of participants by:

•  providing ongoing planned and coordinated care from a GP and a nurse
•  educating and empowering participants to self-manage their conditions
•  encouraging the most socially isolated to participate in community activities.

FHBHRU is responsible for the online training and education modules to support the CVC Program. These modules support the CVC Program and have been designed for general practitioners, practice nurses, community nurses and Aboriginal health practitioners who will be leading and providing care coordination for CVC Program participants.

Register for access to Online learning

CVC online modules have been developed to provide flexible, self-paced learning incorporating current evidence-based models of chronic condition care. The four modules cover enrolling veterans in the CVC Program through to the provision of ongoing and coordinated care.

  • Module One: Coordinated Veterans’ Care – Is your service ready?
  • Module Two: Care planning and coordination with the Flinders Program™
  • Module Three: Managing Care Plans with disease-specific elements
  • Module Four: Veterans' social isolation, mental health and wellbeing.

To enrol in and commence the CVC Program online register online.

If you require assistance registering the online training please call 1800 652 357 (toll free) or email

All four modules are available on USB. To request these versions, use the contact details on this page.