Coordinated Veterans’ Care Program

The Coordinated Veterans’ Care (CVC) Program is a coordinated care program initiated by the Department of Veterans’ Affairs. It provides high quality coordinated care to DVA Gold Card holders with chronic and complex health conditions to help them better manage their health and avoid unnecessary hospital admissions. 

The CVC Program aims to improve the health of participants by:

•  providing ongoing planned and coordinated care from a GP and a nurse
•  educating and empowering participants to self-manage their conditions
•  encouraging the most socially isolated to participate in community activities.

FHBHRU is one of the partner organisations responsible for the development and management of the training and education modules to support the CVC Program.

CVC Program training and education 

Training and education to support the CVC Program is designed for general practitioners, practice nurses, community nurses and Aboriginal health practitioners who will be leading and providing care coordination for CVC participants.

Note: All four Modules are accredited with relevant professional organisations. Each Module will be accredited 40 Category 1 Points, as part of the RACGP QI@CPD Program in the 2014 -2016 triennium. Activity numbers pending.

Resources are available in a number of formats:

1. Register for a Workshop

Workshops for Module Two: Coordinated Veterans' Care: Care Planning and Coordination with the Flinders Program™ are offered across Australia. 

To register for a workshop in your area click here.


2. Register for Online learning

CVC online modules are based on up-to-date evidence-based models of chronic condition care, offering flexible, self-paced learning about enrolling veterans in the CVC Program and providing them with ongoing and coordinated care. There are four modules:

  • Module One: Coordinated Veterans’ Care – Is your service ready?
  • Module Two: Care planning and coordination with the Flinders Program™
  • Module Three: Managing Care Plans with disease-specific elements
  • Module Four: Veterans' social isolation, mental health and wellbeing.

To enrol in and commence the CVC Program online:

Read  FAQs Login.pdf (PDF 43KB)  for details about system requirements and how to log in.

To enrol in and commence the CVC Program onlineregister here.

3. Hard copy and DVD formats

Modules One and Two are available in hard copy, and there are DVD versions of all four modules. Hard copy and DVD versions are free and available on request.

To request these versions click here



Quick links

CVC Program training

1. To register for a workshop in your area click here.

2. To register for online learning register here .

Read the  FAQs Login.pdf (PDF 43KB) for details about system requirements and how to log in.

3.To request a hard copy and / or DVD versions click here .

For more information

For more information, including links to training modules and other resources, go to the CVC Program website.

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