Flinders Chat is an AI Chatbot that can help answer your questions about studying at Flinders University. Flinders Chat is primarily designed for prospective students. Flinders Chat can answer all sorts of questions about course information, studying options, scholarships, how to apply and how to contact us if you need personalised advice. 

Flinders Chat is a conversational AI assistant that uses information contained within the Flinders University website.

Flinders Chat has been primarily developed to assist prospective students with general information relating to studying at Flinders and its campuses.

You will see Flinders Chat on selected pages across the flinders.edu.au site. Please note Flinders Chat does not integrate with our accessibility widget at this time.

Flinders Chat has been developed to assist prospective students with general information relating to studying at Flinders and its campuses. Current students should refer to the students.flinders.edu.au website or contact Flinders Connect.

If you want to get the best responses from Flinders Chat, be clear and specific with your questions. Use everyday language, avoid slang and jargon, provide context and detail, avoid yes/no questions, ask open-ended questions for more useful answers. The more information you give, the better the response from Flinders Chat will be.

Flinders Chat is available 24/7. If it can’t answer your question, you can always contact us by:

• Phone 1300 354 633
• Enquiry form,  
• Booking a chat
• Email

Note: This service is for domestic student enquiries only.

For international student enquiries, please visit the International Contact Us page.

Current students should contact Flinders Connect.

You can ask questions about studying at Flinders University including, course and career information, admissions, deadlines, key dates, how to apply, support services, and student life.

Flinders Chat can help you understand how to apply to become a student at Flinders University.

Depending on the course you're interested in, applications are managed either through SATAC or via direct application.

Domestic Students

• Apply via SATAC or direct application, depending on the course.
• For personal updates, log in to your student portal or contact the Domestic Admissions Office.

International Students

For general application guidelines, please find your step-by-step application guide here – How to Apply.

• Apply via direct application here –  Apply Now.
• You can also apply through a registered Education Agent.
• Year 12 International Students apply through the SATAC portal and select ‘International Year 12 High School Student’ to access the appropriate application round. 

For enquiries or support, visit the International Contact Us page

No, Flinders Chat does not collect or store any private or personal information. You can review the Terms of Use, and our Privacy Statement whenever you use Flinders Chat. Logs of conversations with Flinders Chat may be stored to allow Flinders to improve results, but they're stored without any of your details (anonymised). However, you should not share any sensitive or personal information in your conversations with Flinders Chat.

Yes of course.

• Domestic students can speak to one of our Prospective Student Advisers, by calling 1300 354 633 (Option 1). 
  You can visit our Contact us page to see all the ways you can get in touch.
• International students are encouraged to reach out via our International Contact Us page for support and advice.

Flinders Chat is new and continuously learning. You may have to rephrase your question to get the best response. Flinders Chat works best when your questions are clearly stated, using everyday language and with context if required. Avoid using slang and jargon.

Flinders Chat provides general guidance only.

For more personalised advice about course selection, preferences or studying at Flinders;

Domestic students

• Phone 1300 354 633
• Enquiry form,  
• Booking a chat
• Email.

International students are encouraged to reach out via our  International Contact Us page for tailored support and advice.

Yes, Flinders Chat works on desktop, tablet, and mobile.

Yes. We have developed an Ethics Statement for Flinders Chat that commits to transparency, privacy by design, authoritative sources, inclusive and accessible design, and clear human escalation. 

After your chat, you’ll have the option to rate the conversation or leave feedback. To provide more detailed feedback or to report and issue, please complete the form below.