
Project Report | |
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Project Report (PDF 1MB) to view offline and print | |
Report on Admissions and Costs | |
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Report on Admissions and Costs (PDF 1MB) to view offline and print | |
Staff Perspectives | |
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Staff Perspectives (PDF 1MB) to view offline and print | |
The Experiences of Patients and Their Carers | |
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Experiences of Patients and Carers (PDF 1MB) to view offline and print | |
Complex Country Aboriginal Patient Journeys | |
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Complex Country Aboriginal Patient Journeys (PDF 1MB) to view offline and print | |
Patient Journey Mapping Tools | |
Short version Patient Journey Mapping Tool with cardiac example (PDF 82KB) Tools in Word for wider use (DOCX 21KB)
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The relationship between patients and health care providers is the foundation of care and requires communication across cultures, geography and life experiences. As a staff member in one rural Aboriginal Community Controlled Health Service put it: ‘It's like managing two worlds together, it doesn't always work'.
Stage 1 of the project focuses on the problems. Four studies were conducted and are reported in six documents:
Stage 2 will focus on solutions and will consist of a small set of action research projects. During 2012 the research team will work with partner organisations in this study to develop and/or document the implementation of strategies to improve the health care journeys for country Aboriginal patients, based on existing good practice and on the findings of Stage 1.
Cover Artwork: Rama Sampson painting (no.74) titled Kuntjanu - Mingkiri Tjuta Tjukurpa (Marsupial Mouse Dreaming) Certificate (PDF 567KB) courtesy Better World Arts.
Please contact Janet Kelly, janet.kelly@flinders.edu.au , ph 08 82017765.