Hearing rehabilitation and support

We focus on understanding your hearing needs by asking thoughtful questions and listening to what matters most to you. Hearing aids are not always the only or best solution, so we ensure you are informed about all available options, including hearing aids, assistive listening technologies, and non-device-based management strategies, so you can make decisions that suit your lifestyle and goals.

We are a university-owned clinic with access to a wide range of hearing aid manufacturers and technologies. This includes assistive listening devices such as remote microphone systems, TV listening devices, personal amplifiers, wireless headphones for television or phone use, and hearing glasses. Assistive listening technology may also support children and adults with auditory processing difficulties in challenging listening environments. We provide independent advice to help you find solutions that suit your needs and budget.

Auditory processing assessment

An assessment that evaluates how well a person processes and interprets the information they hear. It examines listening skills such as understanding speech in noise, distinguishing sounds, and following spoken instructions, particularly when hearing is otherwise normal. Results help identify specific listening difficulties and guide targeted strategies and support.

Ear wax management

Ear wax is a natural substance that helps protect the ear canal, but build-up can cause blocked ears, reduced hearing, tinnitus, discomfort, or difficulty with hearing aids. Wax build-up may also be more common with hearing aid, earphone, or earplug use. Wax is removed by an experienced audiologist using direct visual techniques. Microsuction uses gentle suction rather than water and is suitable for most adults. Manual removal uses specialised instruments to carefully clear the ear canal.

Tinnitus support

Tinnitus is the perception of sound such as ringing, buzzing, or hissing without an external source. This service includes hearing assessment, discussion of your experience, and recommendations with practical strategies to support management.

Personalised hearing protection

Repeated or ongoing exposure to loud sounds in work, leisure, or daily environments can affect your hearing. This service provides assessment and fitting of custom hearing protection tailored to your specific needs.

This may be suitable for people working or engaging in environments such as music performance or production, aviation, military service, swimming, shooting sports, heavy equipment operation, or construction and fabrication. We also provide options for sleep protection and devices for people sensitive to noise.

Private fees

Affordable options are available for all other clients.

We can help you check your eligibility when booking.