Every managerial activity involves communication. This intensive workshop explores some of the key dimensions of managerial communication in health and aged care. Topics covered include interpersonal communication, corporate communication and public relations, issues and crisis management, corporate social responsibility, consumer participation and health communication.
When it's run
1-5 July 2024
9.00 AM – 5.00 PM intensive
Mode of delivery
Face-to-face
Duration
5 days
People interested in managerial communication in health and aged care industry.
Clinicians, allied health professionals, educators and researchers, and industry managers working in the health and aged care sector.
Upon completion, you will be able to:
There is a required written assessment, and participation is expected by all.
If you successfully complete the written assessment, you will be awarded an official grade. Those who attend will receive a certificate of participation and members of ACHSM will receive 30 Maintenance of Credential (MOC) points.
“Effective communication is of the utmost importance in healthcare. I found this topic both challenging and rewarding having Professor Christine Dennis push me outside of my comfort zone. This topic has taught me the key communication concepts and skills required to communicate at a higher level in the workplace. This includes leading effective meetings, have difficult conversations, engaging staff and driving change. I have developed formal communication skills which has enabled me to have crucial conversations with the higher executive team, but also provided me with strategies for crisis management. I highly recommend this topic.”
Crystal Johns
This short course will be facilitated by Leah Trotta who has a has a wealth of knowledge and experience in complex problems in complex organisations during complex times.
She is an experienced specialist in developing approaches to governance, strategic and operational management. Leah is a qualified to Masters level, (BHSc, MEdS), a Graduate of the Institute of Company Directors (GAICD) and a member of Institute of Community Directors Australia (AMICDA).
Leah provides safe, reliable, and operationally focused approaches to the complex problems of complex services.
Leah will be assisted by guest speakers with relevant and current industry experience.
Sturt Rd, Bedford Park
South Australia 5042
South Australia | Northern Territory
Global | Online
CRICOS Provider: 00114A TEQSA Provider ID: PRV12097 TEQSA category: Australian University
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