It’s a well-known fact that we’re all born with a built-in understanding of how everything at university works.
Ok, before you reach for the facepalm emoji, don’t panic. At Flinders, we actually understand that starting at uni isn’t straightforward.
You’re not alone. In fact, you’re probably in the majority. When you start at uni, you’ll be joining a bunch of people just like you who are walking around trying to pretend they know exactly what they’re doing.
Fortunately, we have your back. The team at Flinders Connect have quite literally seen in and done it all before. We spoke to team members Olivia, Silas and Lucy to get a heads up on what goes down.
“Flinders Connect is often the first point of contact for new students. It could be students who are having difficulty with systems, with their enrolment, with their timetable... when they don’t know where to go, when they’re upset or distressed, about assessments or assignments, they call us first.”
As you can imagine, the Flinders Connect team have to deal with a wide range of questions.
“It’s a really broad range. People want to know how to get into the university initially, what kind of courses, what kind of pathways are available. They give you their career goals… I want to be this. What do I have to do to get there? They often want to know about fees and study modes… can I do this online, can I do this from home? Can I do this part-time or in a shorter time?
We have to be anticipatory, resourceful and knowledgeable.“